Regions Bank Memorial Blvd, Murfreesboro

Regions Bank has no competition. They are without a doubt the worst banking company with the worst customer service on the planet. Normally the ATM's are out of service and they never have more than one drive up lane open and one person working the window. If their service gets any worse they might even overtake Comcast as the worst company in the world.

ATM is always broken! 90% of the time when I go there, the ATM is Out of Service, "for over a year now". I've never had an issue with any other Regions Bank atm other than this location. Employees are usually very polite.

This isn’t about this branch but the company as a whole. The customer service is terrible and functionality of the bank is awful. The app doesn’t ever work. Let me help you when I say find a different bank from the start and save yourself the headache

Ryan and many on the bank staffing at this location are excellent and care about their customers. Just down the road on memorial also. Very pleased!!

I generally like Regions as a bank until I tried to close my account when I moved. This branch in particular messed up in closing out my account, and now, 3 months later, my account is still not closed. I have gone to them several times and have only been told that it was my fault that they neglected to close the account when they said they would. This branch is also hard to get in and out of and are less friendly than other Regions I had been to when a customer. They also don't answer their phones, and so are inaccessible both in person and not. The only reason this branch is getting as high a rating as it is, is because of the good customer service I had received at branches in Birmingham, AL.

Not happy at all I was on vacation and had to pull money from my savings. I didn't have funds until this payday so my savings had a soft close on it but checking is still ok. I received no letter, email or notification of any kind. My direct deposits to checking and savings went in from my company. I tried to complete a funds transfer and wouldn't work. So I phoned and this is how I found out about the soft close on my savings. Now I have to speak to someone in the electronic funds department to get access to my money. Very unprofessional. Geez really.

I love regions so much I switched over from another bank I was with for years and was nervous about switching at first but Lindsay helped me set up everything she was super kind and helpful and has been there for me whenever I need to speak with her made this process so simple and easy =)

Opened an account on my name without telling me. I went to the other branch not knowing that I had a new account. The other branch manager said that the account is opened, I can not use it and have to talk to the Memorial branch manager to close it! Ridiculous! Very unprofessional

Horrible customer service for my first time banking ever!!! They closed my account down with event informing me about the situation

I haven't had a negative experience with this branch and have been able to get all of my business taken care of promptly.