Regions Bank Tennessee Ave, Chattanooga

I’ve had lots of good experiences here. I’ve only used the personal bankers a few times but my experiences were always good. Their mobile app is very easy to use and I use the ATM rather than the drive thru. The bank manager is a great guy, friendly and helpful.

Terrible service, I felt discriminated, I felt like I was something wrong, this lady treated me bad, because I was getting a withdrawal, she was so rude with me. I am taking a decision to close down the account. As a business owner I never felt something like that in regions before. The lady works in south broad branch in chattanooga TN, I can't remember her name. But I just left at 4 pm july the 13th.

Updated 07/21: waited over 20 minutes and was only 3rd in drive thru. The car at the drive thru was there when I pulled up and still there 12 minutes later. When it was finally my turn, I could see there was only one teller who was doing double duty between drive thru and counter. This is a management issue. Teller was very friendly. Previously: Waited 15 minutes in line at window closest to building. Turns out that after 15 min the line still had not moved. I took advantage of an opening in the next line and was waited on immediately. I believe that drive thru lines are meant for simple transactions. Those with complex transactions should go inside. So, my excessive wait was due to an inconsiderate customer and not the bank.

Rude staff. Bank is a house of lies. Hidden account fees will cost you money and when you contest it they will smile and say "Too bad, that's policy". You bank at Regions you deserve what you get.

This bank is terrible. No one can help you figure out failures on regions end. Close your account and find a better bank as soon as you can. Typical corporation that cares nothing about anyone.

I love Regions. Lots of convenient locations. Friendly tellers. Reasonable rates in account ya. What’s not to love?

So inconvenient! They closed the branch in Lookout Valley and this is the only one that is close and they don't even open on Saturday at all..Looks like I'll have to find a more convenient bank. Suntrust has more convenient hours.

Horrible can't cash a check at your own bank without being harassed guy didn't even look at the check before asking do you have enough in your account to cover ??then would not cash it I've been with regions 7 years time to move else where

Great bank. Very friendly people and great service. Have been banking there for years!

35 minute drive thru visit this morning. Crazy slow