Quicken Loans Mortgage Services Park S Dr, Charlotte

Great company, Working with Quicken is always fast and easy. Would highly recommend

Awful refinance attempt experience. Their rates are not competitive at all when compared to Chase or Wells Fargo, and their staff got mad at for being an educated consumer and not falling for it.

the absolute worst! poor communication, lies, lies, lies! avoid at all costs! they will charge you $500 for an appraisal report that they dont even do. they make you do all of the work. The federal governement should launch an investigation against this horrendous company! I will be following up with the BBB.

Once you submit your number for a quote, they don't leave you alone. Even after I was asked to be taken off the calling list, I got a call from the sister company two months later.

The underwriter is very quick in reviewing conditions and we did not have to wait for all the conditions to come in. Title source is good but make sure you check what services would be provided. Highly recommend Quicken Loan Wholesale.

Stay away! This is the typical enormous operation with zero accountability. Issues are blamed on nameless, faceless "teams". When you attempt to solve problems you get caught in this endless transfer to different call centers across the country where the people answering the phone simply relay incorrect information from a screen. If you want to close loans and make a great living then stay away from this company!

Quicken is awesome! The wholesale team is great to deal with, I'm glad we have a strong partner to help us serve our customers.

they called me after i emailed them very fast really as so as i hit send the person i spoke with just started asking alot of open ended question he did not take the time to ready what i was trying to do , so for me I'm out . I'm in sales my self If only they would have taken the time to read what i was trying to do..

The company took advantage of customers who are not familiar with refinance of mortgage loan. Have been ripped off with thousands of dollars. Please think twice when you decide to go with this company for refinancing your mortgage. Ask more questions and get a second opinion

Great service on Loan several years ago BUT DONT call and ask questions about refinancing it's like fresh meat in a pack of wolves. Obnoxiously aggressive to get application that I refused and hung up on man that was ALL PRESSURE and no answers.QL has lost me too bad they have forgot how to be professional.