Quicken Loans N Central Ave, Phoenix

I dont review much but just had to share - quicken loans is TERRIBLE! I couldnt tell you how many phone calls and emails I've received AFTER I worked with a loan person and decided not to move forward on the loan.

Will never use, ever! Got a quote from several vendors and went with the one the worked best for my needs. They were not competitive on rates or costs by any metric. They won’t stop calling me, even after I told three people that I was working with another company and would not be using them. I literally had to block the number to stop the calls and then they called from another number. I blocked that one too and the calls finally stopped.

Best mortgage experience start to finish we've ever had. The team came in on time and under budget and we were kept in the loop every step of the way

I have done a combination of 6 refi/purchases with Rocket Mortgage and every time I am amazed at how simple and easy the process is. Can't see myself doing business with anyone else!

Typical Scumbag Tactics. Literally bait me with a 2nd mortgage application and before I can even look at the results they call with an autodialer and connect me to some boiler room hack. They don't even have second mortgage options. I had to yell to get the guy to shut up and listen to me. Tried to talk me into consolidating my first and second when I am at 3.25% on my first. These guys are exactly why the mortgage industry blew up in the first place. They will try to high pressure you into some loan program before you can even think about what you are doing. DO NOT USE THESE GUYS. I was in the industry for 10 years and people like this are exactly why people don't trust mortgage lenders.

A nice experience from start to finish, thank you all that are/were connected. Keep up the great work.

the worst just waste of time. we agreed on a certain amount for closing cost turns out they want to be slick and add 2000 more.. so they apologizes they fix it and they can only fix 1000  the other 1000 was for different things. what gets me mad was that im not buying a house im using my home for an equity loan. for them charging me a lot of money to close and add 2000 for no reason they got caught on their slick move and apologizes. dont trust make sure you check you papers before going through

These people just tell you whatever they think you want to hear. I was fed a stream of lies. Then they pulled out of the loan after they ran my credit and sent someone to inspect my home. This wasted a lot of time and money. During their "process" my credit score dropped over 100 points at the advice of their "loan expert". This whole company is a big stinking fraud.

I love Quicken! Open to Close! Super Easy! Communicated with me every step of the way. I will totally use them again!

After explaining to the assigned Loan Officer Mario Torres that I was not interested in adding to my principal balance, he literally told me “ maybe I should speak with your husband”! Seriously who says that in 2020? I will be staying with Wells Fargo, absolutely not interested. Zero stars would be polite