PyraMax Bank W Edgerton Ave, Greenfield

My wife and i are long time customers of Pyramax, with a variety of different accounts over the years. Bank employees have always been top notch, friendly, helpful and efficient. On line banking is user friendly and the ability to get Notarized signature when needed is an added bonus. The bank was accommodating during COVID. The building lobby is clean, modern and friendly. We are confident in our choice to Bank at Pyramax.

I genuinely love PyraMax Bank. Everyone that works here is so professional and friendly. They always answer my questions in a timely manner and they help support my business. I especially appreciate all the outstanding help I received from Eric Hurd and Andrew Freter. I will be a loyal customer for life and I have been recommending this bank to all my family and friends.

Prepare to be calling or going to the bank at least once a month. App works but goes down a lot, same with their website. All around this is not the access to my own money I need. Switching banks soon.

After trying to apply with several lenders for a PPP loan, Eric and PyraMax came through! He provided excellent customer service including helping me resolve issues I had with the other lenders. After the loan was processed and ready to fund, Jennifer from our local branch helped me setup a new account seamlessly - even though we had to do everything over the phone and by email due to the virus. Pyramax processed this loan within a matter of WEEKS after I struggled with other lenders for MONTHS! I cannot explain how much of a stress relief it was! I'm now a new customer but I plan to be there for a long time!

I work with many banks. I was also an advisory Board Member of a community bank. I am also very knowledgeable of the financial markets. Pyramax Bank is just an incredible bank to work with. Their staff members are knowledgeable, savvy and professional. They always respond in a timely manner. I can depend on them to solve any banking problems and to get the job done for my company.

We were able to obtain our PPP loan through PyraMax Bank, and what was especially amazing was a level of responsiveness that was unmatched by any bank with whom we have ever worked. Cannot recommend Melinda Toy and her staff highly enough. Thank you~

PyraMax Bank has proven to be an invaluable partner for our business banking needs. Melinda Toy and her team are exceptionally responsive and attentive to our needs as well as take the time to understand our objectives. I highly recommend PyraMax.

We are a woman owned small business and we could not have been more pleased with the service we received from Pyramax Bank, especially Melinda and Kate, in successfully processing our SBA PPP Loan. It seemed like they were working 24 hours a day navigating the constantly changing SBA requirements to guide us through the application process. Thanks to Pyramax Bank, we will be able to continue to pay our employees through these extraordinary challenging times.

Extraordinary support from Mel Toy and her team on the PPP Loan process. That is consistent with our experience overall. Professional, talented, responsive and great to work with. PyraMax has proven that we made a great decision to bank with them.

We love PyraMax Bank! Everyone knows us by name and is so friendly. They also have a user friendly online banking system where we can easily transfer money to and from accounts.