Public Service Credit Union Merriman Rd, Romulus

Received horrendous treatment by PSCU. They sent me 10 letters a month of just junk. Apparently one was a note that for some reason requires an additional comment in your insurance policy, even though they're listed as a lien holder on the insurance binder. They took out an additional $1900 policy in my name (without authorization), without even so much as a phone call to me or my insurance company. The height of pathetic laziness. After numerous back and forth, the representative told me that they do this to every single loan, and literally 99% throw away the letter asking for this additional comment. They don't contact insurance. They don't call people. I asked them "if you know people don't notice this request, why do you keep doing it?" They just flat out told me they didn't want to talk to me anymore. Full blown 5-year old treatment from the representative at the desk, because of a simple question. They engage in highly predatory lending practices and I suggest getting loans through any other credit union or bank that you can find.

What can I say Leslie Jones has helped me tremendously, I moved to Nevada and she always takes care of any questions that I have, Ms Jones is compassionate and professional this type of service is needed in these Difficult Times. Thank you PSCU and Ms Jones!!!

Danielle F. Is amazing! I look forward to coming to the branch to see her. Thanks again PSCU for being the best around!

All of a sudden my "free" checking wasn't free anymore. I over drafted on it because we use my wife's checking account. I have several thousand in my savings and both a credit card and mortgage through them. Decent interest on credit card, poor on mortgage. I have a 735-750 credit score depending on the agency. When I called to ask why I was being charged now when nothing has changed, I was hung up on.

Stay away from this place. Go to a reputable bank. Have been trying to get a release of seller's proceeds for a week. No one knows anything. I told my husband not to put his funds in a credit union. Now he knows the sad truth.

Danielle F was fantastic and helpful in renewing my license plate tabs! Highly recommend!

I went in for a loan with a cosigner my cosigner has a 805 credit score. The small loan was to help build my credit but when they found out about my cosigner credit score they turn my loan down and try to get my cosigner to open a account. So if you are like me do not go here for help and you are not allowed to use their bathroom even if you are a member

I love this credit union been a customer for 23 years and they are very professional friendly and helpful the best place to Bank

They started out with free checking. However, after many years of doing business with this credit union, service fees galore began popping up thus triggering overdrafts!! I have now closed my accounts and returned to my old bank! I am now over drafts and service fees FREE once again!

Paid my car off on May 5. Still haven’t received a discharge of lien on my title of my car. Absurd, and probably against the law