Provident Bank Green St, Iselin

Sheer and utter incompetence, it's actually surprising this institution is still operating. They keep making incorrect deposits(on one occasion they have deposited another person's money in my account, mind boggling), incorrectly calculating escrow balances, constantly sending letters of errors requesting deposits back due to their mistakes etc. I have never dealt with a bank like this. Stay away from Provident bank!!! Their conduct should probably be reported to the consumer affairs. I give them one star for automatically cancelling an inactive account after 45 days which I was going to do anyway, however, it is surprising they will just close it without any communication. You've been warned.

Came to this location as it has a drive thru, I do not have a bank account with this bank but was given a check so went to cash it. It was for only $25, the teller asked for two forms of ID which I have. After a few minutes she asked for me to remove my hijab because I do not have my hair covered in my current ID. NOT ONLY IS THIS ILLEGAL, she asked me this in front of my child and another teller. Will be looking into legal proceedings.

It's a bank; does the job, people are nice. It sucks that you need to call a number to 'reset' your online bank account password. Their locker rates are reasonable for the size.

Don’t open account in provident I was calling Monday they don’t receive call and they charging for statement cost $2.00 for statement and they don’t Evan ask for statement and they don’t pickup the call so my thinks don’t go with this bank don’t put your hard work money in this bank

Best bank ever. Member over 25 years.

Very nice service they are very Cain and helpful