Prosperity Home Mortgage Lancaster Ave, Devon

Positive: our mortgage consultant, Al Colacello. Al was really great, and most importantly, very responsive. Excellent communicator, who kept on top of things so well. Negative: everyone else. The level of missteps on the part of others at the PHM org are too many to note here. It seems pretty clear that the loan processor and underwriter were lazy, and worked at a pace that would insult a snail. Furthermore, the clarity in communication didn’t exist. It’s as if they want you to be confused; and hope that your closing gets delayed. Don’t waste your time with PHM if Al isn’t your mortgage consultant.

Ruth and her team made the whole mortgage process as seamless as it could possibly be. She takes on much of the stresses through this process so her clients don't have to. Not only is her years of experience completely rare and hard to come by, but she is an absolute pleasure to work with. Can't recommend enough! Thank you Ruth for helping us find our dream home!

One of the worst companies you will ever deal with. Drew Probasco is one of the worst agents I have ever dealt with. He lied about what I could get preapproved for and then refused to provide a preapproval letter. He was rude and when called out on it his true colors came out. If you are looking for a reliable and truthful lender this is not one of them. They lie.

Worst experience ever.. june 14th to augest 21st to get told ive had to many jobs!!!!!! And pushe my closeing date back three times.. called v.p president and he said I will have the manager of the mangers look at it your the v.p matt torress still no call.. Do not use

if you want to spend the worst closing day of your life I recommend these people three hours before closing you say you are going to move the closing ten days after you were told that everything was ready, the flames do not respond and blame each other thanks to their incompetence lost a lot of money on my worst enemy recommend.

If they are that horrible as per reviews from people who did have bad experiences then why they are still in business?