Prosperity Bank Interstate 45 N, The Woodlands

The bank rejected me twice on requests for loans. One of the primary reason cited was no significant deposits. I had a 40k deposit for several months and after the bank denied me loan, I pulled out the deposit. Now instead of considering the average balance, they just took a one time deposit balance and denied my loan request again. Neither is this branch helping me how to position well for future loans.. Sad.. Sad. They are not interested in building a long term relationship with the client.

Had account for 22 years ! Only issue is the limit of cash & when I asked for cashiers check they wanted to charge me for it! Not okay! My 💴 money there should not be an argument or fee when it is my money 💰!

1st time at this location to pick up a temporary card and was racially profiled while I was there. As long as I have banked with Prosperity, I have never had this issue at any other branch or anywhere else for that matter. Closing my account down and reporting this branch in the near future.

Thank you Nora & Michael for your effort today & outstanding customer service ! 👍

Wonderfully polite. Friends for life. Got your back.