Prosperity Bank College Ave, Levelland

I had a huge problem with my account this week (like a -1000.00 problem). I was freaking out like never before so went in to see about fixing this. I don't know if you could see it in my face that I was stressed out about this or what but Beatrice Posadas jumped in head first and got my account back where it was supposed to be by the end of the day. She went above and beyond by calling me through out the day with updates until this was resolved. She definitely needs a raise for her outstanding dedication to prosperity customers.

Called the bank to inform them I was leaving town to approve any transactions coming from my location, the rep said my account was noted. Once I started shopping EVERY transaction was blocked, I had to call each time and get the transaction approved. I will be removing my account from this bank, do NOT recommend.

DONT EVER USE THIS BANK IF YOU PLAN ON STILL HAVING MONEY FOR FOOD AND A ROOF OVER YOUR HEAD!!!! this idiotic bank has screwed with my boyfriends bank account constantly!!!! They have deactivated his card multiple times in the past few months, and they have frozen his account multiple times because we went GROCERY SHOPPING!!!!! Because, SOME HOW, GOING SHOPPING FOR FOOD IS A "FRADULENT CHARGE"!!!! only go to this bank if you are purposefully wanting to loose your livelihood, or have just given up on life.

I've had great experiences there. Marc and his group worked with me for months on a large SBA project and did a wonderful job. I highly recommend this branch and all of Prosperity Bank.

majority of your atms r out of order......we went to several atms in lubbock all were out of order......why..???? Not acceptable