Prospect Home Finance Fay Ave, San Diego

It was about a year ago when Caitlin Maloney made my dream come true, and I wrote a review about what an incredible accomplishment she made to lead me succeed my own mortgage funded during my divorce. It was one of the most challenging cases Caitlin dealt with because I've been a stay-home mom whose income was depended on the spousal support. Now this time, I asked her if I could even re-finance the mortgage because of the rate being so low. I had an important trip to Japan to attend once in a life time ceremony for my daughter, so everything needed to be done before I left and the other party (my ex-to-be) could sign the same. The chaos started after I left the US. I found that my ex-to-be had left the US to relocate himself in his home country, and the big earth quake hit in his region. Moreover, he was not allowed to visit any US consulate for the notary I needed him to sign at. I lost my hope, but Caitlin never gave up. She found a way to have someone official notary for him in the US. However, the process took some time, and then my docs got expired. Caitlin kept cheering me and sent me the docs right away. I knew the US consulate in Japan only accept appointments only and they open just a few days/wk. I found only one appointment available left in January, and I took it right away hoping the other party's notary docs didn't expire! Well, it didn't because Caitlin predicted the delay so she gave the enough windows to the expiration date! Three days before I came back to the US, Caitlin sent me an email telling me that the loan was funded!! This time was actually nothing like the first one. Caitlin never gave up on me to fight over many challenges. Caitlin fought it, she led me in the right direction and we won!! Caitlin, you truly are the champion of this field. She is really a one of a kind! I am so so happy to stick with her and believed in her!!! She is an amazing professional and such strong woman!!!! I admire her and her guts. Caitlin showed me so many things in life along the way. She showed me not to ever give up, not to ever throw my dream away because together she showed me how to conquer both in life!!! I wish one day I get to meet her in person to thank her because she is truly my savior during the crisis I have been going through. Divorce, seperation from my daughter, and the emotional loneliness. With all at once I've been dealing with and I don't know how many times I thought I would have given up. I don't know how many times I almost wanted to just quit and did not care. But Caitlin, you have never given up on my case. I don't know anyone who does such job with passion! I don't know how to thank you, Caitlin!! You have saved my life.

I would like to thank Benjamin Gulder, Senior Loan Officer with Prospect financial for his Outstanding customer service. Benjamin was there to guide me step by step with my refi. Benjamin kept me informed on a regular basis as to what was happening with my loan which put me at ease. Talking to Benjamin was like talking to a best friend. This transaction was so smooth and completed on time. Benjamin went so far as to check his email that I sent to him on his day off. I was in customer service for most of my life and Benjamin is truly the example that all customer service providers should strive to be like. Prospect is lucky that they have a person of this quality working for them. I will definitely pass on Prospects info to anyone asking for the services that they have to offer. Sincerely George and Amanda Probst

I discovered Prospect Financial by way of Lending Tree, believe it or not, and from the first email from Seth Diediker to the last interaction following closing, I could not hope for a better experience in a refinance transaction. First, there was no blinking at providing a quote by email after 1 brief phone call. This was totally unlike every other company including Rocket/Quicken that expected several rounds of communication with multiple people. One company even expected an application to simply provide a quote. Needless to say, I only moved forward with Seth. His quote was spot on; he was always reachable, and the experience could not have been better. I would suggest going straight to Seth for your refinance and 1st mortgage needs.

Russ and Matt were unbelievably patient, helpful and responsive to my questions and thoughts. Russ has always been consistent and not pushy, he has been very kind to follow up with me over the past year. I'm glad we could complete a loan together.

We worked with Hayden Madison, Loan Officer in the month of December on our Refi. Hayden was great at helping us through the process. Hayden was very responsive to our questions and kept informed every step the way. Thanks Hayden

We just completed our home refinancing 12/12/16 (the night of George's out-pt surgery). It was a blast, from quote to closing in only 6 weeks!! We worked with Russ Schlehuber and he got us the best loan! I was getting quotes from financial groups start of Nov and had to lock the rate before the presidential election because everybody was telling me the rates will go up after the election chaos. Russ handled our case vigilantly, answering all my questions in a way I will understand it (don't know financial terms) and dealing with the loan's difficulties. Our credit score was great but not excellent and still we did not pay any closing costs because of lender credits. We had to pay Appraisal fee $510 (which I was told is a must) and Subordination fee $250 to Chase because we did not include our HELOC in our loan. If you're planning to refinancing, I highly recommend Russ. He is very reliable and knowledgeable. He answers his calls promptly and if you email him, he calls or emails back ASAP. He made sure our loan refinancing go thru smoothly. -Beverly Santiago

My first time refinancing. No experience but it went through. I had a lot to get done such as new roof, termite, etc...before approval from VA. I refi at a lower rate, nothing to complain i guess. Cameroon was great, very handsome man. 😉

We just completed a refinance of an income property owned out-of-state. My officer, Seth Diediker, couldn't have been more professional. As with income properties, there were number of lender conditions that needed to be met; Seth helped us navigate to the rough waters and delivered what he promised. We started at a mortgage comparison site and just happened upon Prospect Financial Group; head-to-head they were better than a Nationally top rated site; and, there is no pressure like the guy representing the comparison competitor. We got a great interest rate; low out-of-pocket fees; and think it is great that we'll have our mortgage paid off in 15 years vs. the 28 years left at an interest rate 1+ points higher. If you have a mortgage or refinancing need, give this company a chance; and ask for Seth!

Thank you Risa Symoun for getting the refinance loan done so quickly and professionally. It was an unusually pleasant and pain-free experience, compared to past refinances. I highly recommend Risa and Prospect Financial Group for all refinance needs!

Alyssa and Prospect Financial Group, Inc were very professional & helpful. Alyssa is very responsive and knows what paths to take in assisting you in navigating refinance. I would not consider using anyone else and will recommend her to my family and relative for financing and refinancing purposes.