ProMortgage Associates, Inc. Se Washington Blvd, Bartlesville

They have always went the extra mile to make it happen. Heather and staff deserves five stars plus.

They did an amazing job love working with the team. Can’t say enough good things about the way things went!

This business is VERY professional and helped me as efficiently as possible even with my not so good credit. I would recommend this place to anyone looking for a home mortgage. They are able to handle the best files all the way down to people like me who didn’t think buying a home was possible.

As a seller you may want to take extra steps to protect your house if you get a buyer using this company. The company ordered the usual exams and extras for their buyer or were required for their loan. Then their buyer backed out. After months I learned pro mortgage nor their buyer ever paid anyone they had ordered the services from. Legal or not, the closing company then threatened a lien on our home for services not required for the seller to pay and services pro mortgage ordered. When I asked pro mortgage to pay for the services they ordered their response from the person in charge was to “take it up with the buyer”. So if you get a buyer with pro mortgage take these steps. Have your agent write. 1. If the buyer backs out, services pro mortgage or the buyer have ordered must be paid in full prior to getting a release. Anyways you get the general idea. If this how the company handles their business you can only imagine what else they do.

WOW... not sure where to start on this! I unfortunately had to write a bad review about a year ago now when my oldest daughter reached out to them, scheduled an appointment, went for appointment only to be rudely told the person she had an appointment with was not there and there wasn't anyone else to help her. No heads up, no phone call, took off work. Very unprofessional!!! The owner, Ms Foreman, saw my review and reached out to me assuring that she would take care of it and that isn't how they do business. Being a business owner myself, I understand how employees can make mistakes or not handle things they way you would like so I gave her the benefit of the doubt. I actually told my other daughter to give them another chance as I felt like they would do her right! What a mistake that was!!!! Fast forward to today! They pre-qualified my other daughter for an amount and had her begin her home search. My daughter found a home, made an offer, went through and paid for all the inspections and appraisal only to be told 2 days before closing that she no longer qualifies so she is out all her money. They mislead her, I feel confident to say that any mortgage company worth anything would know on the front end, at pre-qualification, the local employment market and how various companies categorize their employees. Based upon what they are saying today, they SHOULD have known at pre-qualificastion time that her lender would have a potential issue. Evidently, they either don't keep up or just push paper and play the numbers game???? No customer service! No professionalism! Won't return phone calls!!! I made the mistake of recommending them after having 1st problem (stupid on my part)! I would not recommend this company for anything! Very, very poor!!!! BEWARE!!!!

ProMortgage goes above an beyond to help potential home buyers obtain a mortgage and get into a home. Their staff is professional, friendly, and patient. They offer several loan programs and down payment assistance programs and work with potential buyers with less than perfect credit. They also will assist with credit rehab. I recommend them for all your mortgage or refinance needs

Had a horrible experience. This business is very disorganized and unprofessional. They shredded our file causing us valuable time to get into a house. In the end we ended up backing out of using them. Also, my mom put a review on here and they threatened to not give the loan to us unless she took the review off in ten minutes. If you are considering using this business for a loan I would strongly suggest you do some research first. When we did some investigation after we started having problems there were several other complaints on them.

We just closed on our first home and I was very anxious the whole time. Tomi and Megan were helpful in easing my fears and Erika was amazingly patient with me. Thank you all for helping us get our first home we are so excited to move in!

Love working with them and how they are available nights and weekends!

I've heard of people having good and bad experiences with pro but I had an excellent experience! They asked for a lot of stuff just to make sure nothing went wrong to change closing and nothing did. It was smooth sailing. Thanks Amber for putting up with all my calls and questions.