PrimeSource Funding N Victory Dr, Mankato

I so badly wish I could write a good review. We originally came into Prime Source Funding due to the fact our rental home was put up for sale. We ended up getting pre-approved, but everything was put to a pause once COVID-19 hit due to hours being cut. Totally understandable- but that’s when everything went downhill. Nicole Bangasser was the loan officer who was helping us throughout our time at Prime Source. After returning back to normal hours at work, I needed to send her paystubs once again, mind you- *we were now back to the same hours as were sent in the ORIGINAL previous paystubs Nicole pre approved us with.* I sent her the paystubs only to find out there were not enough hours to approve us for the loan with the original lender we were dealing with because Nicole assumed there would be 80 hours on that paystub, so Nicole once again had to re-run credit and pre approve us for ANOTHER lender. (This was at least the 3rd lender, due to the first being too slow I guess.) Finally, things started looking hopeful. I needed to be out of my house before June 30th as I kept reminding her because our rental house was SOLD, and she kept telling myself, our closer, and our realtor she was very, very, confident that things would be fine and we would close on or before June 30th. So I trusted her and I held off on searching for another rental for the time being. We had done repairs for the appraisal and were told she would have an appraiser out there the next day. Things seemed to be going good and then, we had another low blow. All of a sudden credit scores were too low!! After speaking with my mother, we decided we needed to fire Nicole. We hired a new loan officer who is actually got things done AND CLOSED THE LOAN with ZERO issues despite credit scores now being lower. After speaking to several people and re reading emails and text messages- these issues should’ve NEVER happened with Nicole. After Nicole finally forwarded everything needed to our new loan officer- we then found out she never even ordered the appraisal after being under the impression she had already taken care of the re-inspection. So once again, everything was pushed out even further. Everything was obviously pushed well past June 30th, so my husband, brother, and I were left basically homeless for a couple weeks with everything that we owned in a storage unit, because of Nicole’s errors. If she would’ve actually looked into the paystubs the first time she pre approved us- we would’ve have never had to switch lenders last minute, a week before June 30th, let alone switch companies completely and hire a new loan officer. Also to add- Nicole is very, very, very, very hard to get ahold of. I was always left hanging. I understand being busy and not always having the answers I was looking for right away but I personally feel that she should have reached out to me in some shape or form to let me know something instead of ignoring all of my questions, and waiting days...... literally days, to reach out to me for an update. I mean? come on, that is common curtesy?? I wish so badly I could write a good review and I wish we had a really great experience but it was far from. My family and I personally will not be recommending Nicole or Prime Source Funding to anyone.

Ryan was super helpful and always willing to take time to answer questions. His rates and fees beat the local bank and made it very easy to do business with him and PrimeSource Funding! We’ll use Ryan Stangl again when we need another mortgage!

Ryan took the pain out of our new home financing process. It was streamlined, simple, transparent and provided rates far lower than others. Highly recommend PrimeSource Funding.

We bought our first home with the help from Brent. He was the best, and patient with all my questions and emails. I was really hesitant about being pre-approved for a home loan because we had been before and then told no. I asked Brent everyday if this was for real and everyday he told me, "Your moving"! He never made feel bad for asking and said it made him smile everytime I asked. Brent got us into our 1st home in 4 months, with the help of our real estate agent of course! He made everything so easy and understandable. Up until the day we closed I just didn't believe it, but Brent got us our home, and asked me at closing, "Now do you believe it?" I finally said yes :)! He even called the day after closing to check in and a week later also to check in! Very happy we went with Primesource in Mankato to buy our first home! Thank you Brent!! I would recommend Brent and anyone at Primesource for a home loan! Fantastic place!!

I had a great experience working with Brandon Baker. It is our first home buying experience and he answered any questions we had. He is a very kind and caring person and truly goes out of his way to give you the best options. He is super easy to work with and I would highly recommend him to anyone! Our realtor was also very impressed with him!

We worked with Tiffany Meyer at Prime Source Lending on our mortgage and refi. She was great to work with, very accessible, and professional. She always had time for our many questions, replying quickly, with knowledge and professionalism. I would highly reccomend.

Jason made the process very smooth he was extremely helpful. He answered every question I had about every part of the loan. I have recommended him to several friends I was glad to do business with Prime Source five stars. Terry Lowman

Tiffany helped us buy our home two years ago. She remained in contact and helped us to refinance this year. She made the process simple and understandable. She answered all questions and made the whole process feel safe.

We worked with Ryan at PrimeSource Funding. He taught us about or different options so we could make the best decision for our family. We had a short window to close on our house and Ryan was able to get everything through in 21 days!

Our experience with Steve Lawrence helping us with refinancing of our home was tremendous! He kept us informed throughout the process, was quick to find answers so our questions, helped us upload the forms needed, and it was amazing a quick process!