Primary Residential Mortgage, Inc. Oswego

Mark made us confident about the entire process. He answered and explained every aspect of the process to put us at ease and in the know at every turn. He was flexible, easy to get in touch with and made sure this were done correctly and in a timely matter. Honest, friendly and works hard to make sure things are done right for you. We appreciate Mark and look forward to working with him again in the future.

Joe Swearingen did a phenomenal job getting us a cash-out refinance and reasonable rate for our home. Joe was very transparent every step of the way and provided me his cell phone in case I needed to send him a quick message and get a fast response in return. Our communications was great and I never felt lost at any time during the entire process. Even though we never met in person, Joe was also pleasant to speak with over the phone and I'm sure meeting him in person would have been a delight as well. What really impressed me was their online tool that they use for gathering information, documentation, etc. which made the entire process simple to use. I was very impressed with his easy it was to understand and navigate through the website. Emails were sent once a process was completed and you always feel in the loop. Great job Joe and I hope you can continue your friendly help towards others in need of home financing.

The loan officer I worked with did an amazing job talking me through not only the loan process for house, but also offered guidance on things to look at for within my house search, was very conscientious about my budget for furnishing and really helped me as a first time home-buyer through the end-to-end process. Her communication cadence was excellent and really helped me to stay on top of the requests for documents while also clarifying any questions that came up along the way. An amazing experience through and through.

Mark Meskel did an amazing job getting us into our home. Keep us updated on every detail step by step. Second time we have worked with Mark and promise he won't let you down.

Matt Saikkonen of Primary Residential Mortgage helped me from day 1. He was very patient educating me about homeownership. I had a million questions and he explained all to my understanding. He also hooked me up with the right realtor. His experience in this field is spectacular and he is not afraid to share it. Thank you for working with me.

I am very overwhelmed by the dedication, hard work and caring nature of Svetlana, Kyle and everyone at this mortgage company! I would recommend them to everyone. My personal story that sticks in my mind the most is how Svetlana came to my house and personally met the Notary for my signing on closing day to make sure closing would STILL HAPPEN that day and to deliver the docs. The other thing is how Kyle kept in contact with me and down to the last moment of recording it, there was a bump in the road that had nothing to do with the mortgage company, and they got it settled and closing happened! This is definitely the place to apply for a mortgage! You are NOT just a number with them, they take time to talk to you and care!

Mark Meskel is superb. He helped tremendously with my loan. He was always quick to respond to me and worked very hard to push the loan through its many stages. I would give Mark my strongest recommendation.

Theresa and Scott were over the top helpful in getting my boyfriend and I into a home. They knew all the answers to the many questions I had and always replied quickly!

Ivan our lender was very patient with us as we are first time home buyers and communicated well with us no matter the time of day.

Zari and her team are amazing! I highly recommend working with them!