Price Mortgage LLC E Warner Rd, Gilbert

I recently refinanced my home with Brian and his team. He not only gave me a better rate than my previous lender but he was also able to save me more money in closing costs as well. He was always quick to respond and would update me each step of the way. Thank you for your services!

Randy & Josh were incredible with handling my first home purchase. They were available to walk me through each step of the process regardless of what time I called or texted them. They were beyond professional & really went the extra mile to make sure I had clarity into the process & that I felt comfortable every step of the way. I highly recommend working with them!

I loved working with Price Mortgage! Randy and Josh really made me feel comfortable with the whole process. Whenever i had a question they were fast at replying and made sure that i received my answer! They were fast and efficient and made sure i was well taken care of while getting me the best deal they could! I would definitely recommend them!(:

Randy Bongard and his team have been my lenders for years. 15 years to precise. He financed our first home and has done several refinances for us. I am always happy with the ease, the timeline, the tutorials on his site. The friendliness of the staff is unbeatable! They will always be my Mortgage lender and now they are my daughter’s lender as well!

We all have so many easy opportunities for refinancing home loans in today market and right at our fingertips. We watched TV ads from Rocket Mortgage or adorable commercials of Loan Depot. If you prefer not to get lost in the variety of LD/Rocker Mortgage employees rotation with you loan and paperwork, I highly recommend Pride Mortgage. They have a personal care, professional and confident. Highly recommend Francisco Preciado.

I've used Price Mortgage for two loans. Both for the original purchase of my home in 2018 and the refinance of my home in 2019. They actually closed my refi in just 2 weeks! Both transactions were simple, easy, and smooth! Andy and the other loan officers I worked with were awesome!

My husband and I got our first home loan working with Cathy Byrd; she’s incredible. I’ve never felt more relaxed with the homebuyers process because Cathy was always able to answer our questions day and night. She is so diligent in her work; she wouldn’t stop until she got us the best rates from the market. We truly felt taken care of that we refinanced our home with her recently and couldn’t be happier. We will continue to be customers in the future because of how well we were taken care of by Cathy! Highly recommend her for your future home loans and refinancing options!

What started as an ideal process ended up being a complete nightmare. We started our home buying journey at the end of April, sent the necessary documentation to Randy’s team and were pre-qualified on May 1st. From the pre-qualification to the initial underwriting approval everything went smoothly and we were confident that we had chosen a good team. Then 2 things happened: 1. Randy brought to the party the most incompetent mortgage lender: Sprout Mortgage. 2. Price Mortgage locked us in a rate that was higher because of our home being a “Condo” and we found out that this information was not accurate and our rate should have been lower since the home we were buying was actually a “townhome”. The remainder of the process was a painful back and forth with Randy (who by the way really likes to mansplain and doesn’t hold himself accountable), we were not given accurate information regarding the closing costs (Price mortgage first estimate was $4,800 and it ended up being $7,200). Despite being on top of it and providing all requested documents at the beginning of the process, Randy’s team kept asking us for last minute documentation and requesting the documents last minute when both my partner and I were working (Cancelled check, rent payment…). The underwriter asked us twice for a verification of employment. Randy asked me to translate my previous proof of employment that was in a different language and I paid about $200 to have the documentation expedited just to hear him say that at the end of the day the lender didn’t need the documentation. These are just a few examples of the poor communication and lack of transparency but the worst part of the process is that due to our mortgage broker and mortgage lender’s incompetence, we almost lost the house that we were dreaming of. We had to file 4 addendums to push the closing date because they couldn’t do their job in a timely manner (original closing date was June 5th and we weren’t able to close before June 24th). If the sellers would have cured us we wouldn’t have been able to close the loan on time. Our real estate agent even had to get involved in the lending process to hold Price Mortgage and Sprout Mortgage accountable. Additionally, tired of getting the runaround, we had to physically drive down to Randy’s office for him to reach out the Sprout Mortgage and speed things up. Towards the end of the process we found out that our rate was actually for a condo and that Price Mortgage had misclassified it and locked the rate higher than it should have been. Randy was dishonest from the beginning of the process and assured us that Price Mortgage did “their homework” and assured us 100% that it was a condo. Of course, we had no way to turn back at that point. Due to that mistake, we are currently paying $35 more a month that we should be and the only solution offered by Randy was to refinance in 6 months, and of course by paying another $2500 at the very least for it. I cannot help but wonder if the “mistake” on the rate was actually intentional to solidify more business for Randy/Price Mortgage in the future. We communicated to Randy that if we were going to go that route the process would not involve him or Price Mortgage, but he is being overly pushy. Not to add that we asked him to remove us from any form of emailing or communication from Price mortgage and we are still receiving automated emails and text messages advertising their services. Lastly, to make up for the painful process, Randy assured us that we would receive a gift card as an effort to make things right, we are still waiting for it. We feel cheated, and we were definitely not respected during this process. Please do not deal with Randy Bongard nor Price Mortgage if you are in the process of buying a home or refinancing. Unless you like nightmares.

I was very pleased with the whole home mortgage experience working with Andy Price and his team. From the beginning it was clear that they were working in my best interest and to help us save on all the costs associated with closing a home loan. They helped us choose us the best interest rate possible when weighed against the fees and credits from the lenders. Highly recommend this company!

Andy did a great job letting us know about the process, and keeping us updated as we progressed up through closing!