Premier Pawn & Jewelry Pleasant Hill Rd, Lawrenceville

I had a great experience with Yazmin today she was very knowledgeable and had a lovely smile made me feel at home I will return thank you yazmin for you care and service.

Anthony was really helpful and patient with me. He is always so positive when I come in. Every time I come in I’m always taken care of! Thank you.

Anthony was very helpful with the pawning process I’m very satisfied. Please ask for Anthony when you arrive!

Chantal was so amazing second i walk in greet me help me find excally what i was looking for soo helpful 10/10 service

They aren’t honest about loans they give you less I went two one rep because I wasn’t buying the lie I was offered less then when I went back same week and got way more close to what the item was worth. The staff know you need them so they have this attitude with em not all most Hispanics n one white heavy set woman staff so much you can’t keep up with name they sell your broke items then give you a hard Time when you return the item very unprofessional being customer service back !!!!

Walk in 17min before close after battling bad traffic and worse rain first thing I'm told I can't come in with out a mask I was holding too large items struggling about soaking wet and I understand you need a mask so I asked if I can leave my packages while I go back to the car in the rain I'm told no in disbelief pick up my packages from the one out the door into the rain get my mask bumble back across the parking lot in the rain with my packages I struggle through the door and then told we don't take brand new items we don't take purchase receipt well I can provide persons receipts so as they refuse to even look at the brand new item even though I had the receipt but my purchase as they're looking up the other item they say well it doesn't matter anyways because giving you anything because works low I asked well it's not 7:00 so how are you closed oh we close about 10 minutes before 7 as far as loans or buying things I look at my clock and it's 13 minutes until 7:00 and I ask what the deal is because according to your home words 2 seconds ago you should still be open after you sent me back out to my car bubbling packages that you decided you wouldn't take anyways and even if you would you weren't because you were closed so I don't know if this was lie after lie after lie to not have to accommodate a customer walking in minutes 17 minutes before close but if you want to close at 6:50 put on your sign 650 in the land of customer service where I'm from if you walk in one minute till close you're going to sit down and you're going to enjoy a meal not be rushed and not treated any type of way because you are a customer but these people should also be ashamed because who's ducking in to a pawn shop on a horrible rainy trafficking night well someone who really needs to get there and by a miracle I made it but because of s***** employees I was denied the money I needed so desperately I could not get not because I didn't get inside the store before it closed but because of two assholes at the counter who sent me back out in the rain just to tell me no

Yazmin has the best customer service at Premier Pawn. Best Pawn shop with the best prices!

Kristal was amazing!!! she really helped us out, had patience with us and has a beautiful personality!!

Kristal and Chantel were so helpful at every question they had the right answer I really recommend premier pawn shop for anyone that is looking for a great staff and assistance with all your pawning and buying needs

The lady has the biggest attitude. She talks to you like you are a peasant. Worse pawn shop I've visited. I wouldn't recommend it at all.