Premia Relocation Mortgage W Long Lake Rd, Troy

Used Premia for a corporate relocation and was happy with the service. We closed on time (quick close in 26 days) with no sense of worry. The loan officer and loan specialist were very responsive. Although I didn't formerly shop around for rates, the original rate offered during preapproval and rate we locked in at felt competitive. I would use them again for another relocation.

Updating original review: I received a call from Bryan at Premia who apologized and really tried to make it right. At this time we have chosen a different lender. First impressions leave a lasting mark, especially when it comes to home buying. I would like to commend Bryan for reaching out and attempting to earn our business. Was recommended Premia as one of the preferred lenders through our relocation team. Contacted Chris last week. He said he didn't have time to talk the following day and to fill out the application on the link. I let him know that we were in an area with mediocre cell service so setting up a time would be best. Didn't hear from him again so filled out the application over the weekend. He emailed back saying he was out of cell service and would get back to me Monday. He emails Monday at 5:30pm and asks to talk Tuesday morning. I wasn't available, and woke up to an email today (Wednesday morning) telling me that he needed to hear from me to close out my file. WHAT THE ACTUAL ?!?! I have been waiting to get Premias rates for a week. This guy totally dropped the ball. If it's any indication of future service, I'm guessing I dodged a bullet. Also, if you visit Yelp they have some reviews you may want to read prior to choosing them as your lender :)

Our relocation was anything but smooth but Kari and Julie were able to answer any question we had, no matter how dumb they seemed. They answered every single call and email we sent to them and were even willing to help move along other parts of our relocation that they weren't responsible for. They kept us in the loop every step of the way, which was necessary for moving from New York to Florida during a pandemic.

Uncommunicative when it came to "transferring my mortgage" to their "parent company". Then they sold my mortgage to a crooked debt collector. On principle I have to give this company a 1-star rating. Had they never transferred/sold my mortgage, they would get 5 stars because they were super pleasant to work with, but unfortunately, their only interest is making as much money as fast as possible. So once you close on your house, they sell your mortgage to the first and easiest crook they can find, pocket the cash, and move on. EDIT: There is a name for this type of "business". It's called a pyramid scheme, and it's illegal. I'm surprised Premia is still in business.

I worked with these guys through another mortgage company and reviewed hundreds of their loan files for compliance, and I have to say that their files were the closest to perfect compliance that I have ever seen in 20 years in the mortgage industry. I couldnt recommend anyone more than these folks. EDIT: For those that dont understand, most mortgage loan originators will transfer the funded loan files to investors. This is 100% standard in the industry and something you will experience with nearly any mortgage lender.

I worked with Dan and Andrea as my underwriter. Both individuals were very professional and knowledgeable in their field. Dan was so helpful in working with me to purchase my mother’s condo. He made sure to understand my whole situation and explained things throughout the mortgage buying process. Andrea was wonderful as well and very attentive and responsive. What a wonderful experience.

Matt Hayes and his team made the purchasing process very easy. Gave me advice to make quality choices along the way. The final document was clean and easy to follow during the closing!

Awesome Mortgage services! Clear communication, prompt replies, and truly professional team!! Highly recommend the team!!

I can't recommend Premia Relocation Mortgage Company highly enough after having used numerous other mortgage companies over at least a 50 year period. I was made to feel that they really appreciated my business and that I wasn't just another number in their files. Everyone I dealt with was highly professional and seemed to have been cut from the same cloth. Their level of care and concern was far and above any of the numerous other mortgage companies I have dealt with. You won't go wrong by doing business with them!

I highly recommend Premia, from the moment I spoke to Eric I felt a sense of honesty. Eric was very personable, thorough, understanding, and very kind. He was extremely organized as well as professional. He was responsive to all questions, dependable and reliable in accomplishing the task at hand. I was most impressed with the turnaround time he was able to produce the Approval Letters. Thank you so much Eric for all your help in securing my loan for my first new home in Los Angeles. You made this experience so positive especially in such a competitive market. I will always consider Premia first on my next home purchase, because of you. I have a friend relocating with GM to Michigan and highly recommended you.