Preferred Rate TN N Mt Juliet Rd, Mt. Juliet

The Haynes Team at Peoples Home Equity does a great job and keeps their clients informed throughout the process! I would highly recommend The Haynes Team to anyone looking to get a Great Home Loan!!

Far exceeded my expectations from start to finish. Being a first time home buyer I was nervous and intimidated at the thought of even asking for a mortgage. PHE makes the experience human and they treat you like a friend. From the front desk, to pre approval, to underwriting, to closing EVERY person you encounter is world class. Then the little touches along the way are just the cherry on top. They have a customer for life. I would recommend anyone wanting buy, sell, looking to rent, etc to use People’s Home Equity. A+++

Love the staff. Everyone is very friendly. I have bought two homes thru them and I would recommend People Home Equity to anyone looking to buy a home . I love hearing from them even after years of purchasing our house.

Mitch is awesome. The whole loan process was a breeze. Never any stress or anxiety thru any of it. He is very knowledgeable and takes care of everything very promptly. Great job!

Chris Haynes & his team are awesome to work with. They are knowledgeable, helpful and friendly. It's obvious that they appreciate their clients.

I've never had such a bad and unprofessional experience with a company in my life. My husband and I had been working with them for over 3 months. They had all of our employment information from day one. We were told we were pre-approved and had the approval letter for a THDA loan. We found a house and were told we were going to be closing in 30 days. They postponed the closed date to 3 day past the original closing date due to the appraiser they hired not doing their job. We got all that fixed. Our new closing date was Monday May 30th.Thursaday may 26th they told the sellers realtor, my realror, and closing attorney that we are set to close monday. So Friday May 27th at 4pm we were told that there is a 8 hr class that costs $100 we have to take for the loan we were getting. I freaked out a little because we were supposed to close in 2 days, but we got it figured out. The right before we were going to do the class my mortgage lady Victoria says to hold on and that she will call me in a min. Well 30 min passes and her boss calls me and says "first off you're not closing Monday, second unless you have a w2 for a job from January to March in 2017 you cant be on the loan." Meaning we were denied the loan. They had ALL of our information for 3 MONTHS and they waited until 2 days before closing to tell us we can't go through with the loan. They waited until I had already forked out $900 on the appraisal and repairs. They waited until I had already gave my notice to my landlord to move out. The wait until I had my entire house packed and sitting in my living room. They waited until my 4 year old was already so excited about having her own little bathroom. Guess who had to break her 4 yr olds little heart who doesn't understand why she doesn't get her new little bathroom with the little window and why we don't get to move into our new house... Me. And on top of it all not once have I heard a word from Victoria. You know the one who was processing my loan and swore up and down she cared and was going to do anything that needed to be done. Not a single word from her. No apology no nothing. I've never been so heart broken and angry in my life. I highly suggest you use a different Mortgage company as this one just looks at you like a piece of paper.

What a great experience! Chris Haynes and his team were helpful through the whole mortgage process. I can’t imagine using anyone else.

We had a great experience working with Clint. Great communication and customer service throughout the process and everything was completed in a timely manner.

Brendan was on point with our whole loan process. He definitely takes the stress off what normally is a stressful situation. He gets to the point but more importantly he gets the job done. Highly recommended!

Alex was great to work with through the entire process!