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Port Orchard Ford Service Department Bay St, Port Orchard

4.8
(14)Loan Agency
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1215 Bay St, Port Orchard, WA 98366, United States

+1 360-876-4486

https://www.portorchardford.com/service/

  • Saturday8AM–5PM
  • SundayClosed
  • Monday7:30AM–6PM
  • Tuesday7:30AM–6PM
  • Wednesday7:30AM–6PM
  • Thursday7:30AM–6PM
  • Friday7:30AM–6PM
CLOSED
    Port Orchard Ford Service Department 01
    Port Orchard Ford Service Department 01
    Port Orchard Ford Service Department 02
    Port Orchard Ford Service Department 03
    Port Orchard Ford Service Department 04
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    Services

    • A C Installation Repair
    • Air Cabin Filter Replacement
    • Air Conditioning
    • Auto Engine Tuning
    • Auto Glass Repair
    • Battery
    • Body Trim
    • Brake Service Repair
    • Electrical
    • Electrical Repair
    • Engine Repair
    • Tire Rotations

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    Reviews

    4.8/5.014 Reviews

    k

    koboyz001
    4

    They do a good job but calling the customer that my vehicle is done and the service department never call you back when you have a question. This has been done numerous times with me.

    Response from the owner

    Hello, thank you for taking the time to supply our Port Orchard Ford Store your feedback. We appreciate the feedback, for it does supply us the opportunity to improve on our efficiency. Thank you, we look forward to your next visit and supplying you the ideal five star experience. Thank you - Sara (in customer service)

    K

    Kathleen A Greiff
    5

    Port Orchard Ford service department and Warde in particular did a great job of repairing my car in spite of me having a complicated schedule. Great job. I highly recommend.

    Response from the owner

    Hi Kathleen, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your Ford Explorer serviced, was just what you needed. We are happy to know that Warde Eckert, supplied you great customer service. We look forward to your next oil change! Thank you. -Sara (in customer service)

    R

    Ric Kasnoff
    5

    we discovered a leaky tailight almost 3 months after purchasing a 2018 Explorer...after a few conversations they covered the $750 repair...as usual the service dept (and especially Warde) were great...on time friendly and efficient...thanks

    Response from the owner

    Hi Ric, thank you so much for choosing Port Orchard Ford for your purchase of your Explorer. We’re happy to hear that we were able to assist in regard to the fix, and extremely happy that Warde Eckert supplied you the ideal visit. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

    R

    R B
    5

    Courteous folks, informative, kept you up to date with notifications on repair progress, and performed a first rate repair!!! Would definitely recommend them to others. First rate body work.

    Response from the owner

    Thank you so much for choosing Port Orchard Ford to be your proud service center. We’re excited to hear that you had such a great experience with our service team. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)

    S

    Stefani Kerr
    5

    Port Orchard Ford has always been so amazing to deal with from the purchase of my car to the continued servicing. Definately recommend this dealership overall!

    Response from the owner

    Hi Stefani, thank you for taking the time to leave us a positive review. We really appreciate you taking the time to give us some great feedback on your recent oil change for your Ford Focus. Our team at Port Orchard Ford is happy to hear that you were impressed with Josh Rutschman, your Service Advisor; and our continued efforts to supply you great services. We’re looking forward to seeing you again soon for your next oil change! - Sara (in customer service)

    K

    K. Stanley
    5

    Service was much better at this Ford location than others I have been to. Joshua provided excellent customer service and is genuine great guy. I don’t know how it could have been better.

    Response from the owner

    Thank you so much for choosing Port Orchard Ford for your oil and filter change on your Ford Escape. We’re excited to hear that you had such a great experience with Josh Rutschman, you Service Advisor. We are here to help our clients every step of the way and we're happy to hear that this dedication shows. We look forward to seeing you for your next oil change. Thanks again and drive safe! - Sara (in customer service)

    L

    Lularoe Carol Potts
    5

    I didn’t have an appointment or made a mistake with appt. date but they took me in anyways. Very kind snd helpful

    Response from the owner

    Hi Lularoe, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you. - Sara (in customer service)

    J

    Jane Gerard
    5

    They did a great job. I’ve used this dealership for years now and have always been pleased with their service.

    Response from the owner

    Hi Jane, thank you for taking the time to leave us a super positive review. We really appreciate you taking the time to give us some feedback on your recent maintenance on your Dodge Durango. Our team at Port Orchard Ford is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon, for your next oil change! - Sara (in customer service)

    N

    Najayah Ross
    5

    Excellence explain but I kinda wish they would have the keys in hand tho

    Response from the owner

    Hi Najayah, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you. - Sara (in customer service)

    C

    CAL
    1

    My radio in my Ford Edge stopped working so I took it in to get it looked at. I was informed there would be a diagnostic fee of 150 + tax. They had my vehicle for 2 days when they told me they would need to "remove the dash" in order to find out what the problem was AND they would need to charge me 550 + tax just to continue looking. This didn't make sense so I asked to speak with the manager and he confirmed this was the situation and even that wouldn't guarantee they would know what was wrong with my radio. I asked if I could just order a radio online and have it installed and he said no because my radio is "VIN specific" and I could only get one from Ford. I ended up taking my car and paying 185.00 (when they did absolutely nothing) because I wasn't going to pay 550 + and take the chance that it wouldn't be fixed. Anyway, I had my brother-in-law look at it. He never had to remove the dash like they said and it took him less than an hour to figure out what was wrong. He had me order online the Sync 3 system for my Ford. The company even preprogrammed the system for my VIN at no additional cost and my brother-in-law installed the radio in less than 30 minutes! The radio works perfect and even has the Ford logo when I turn on my car. I felt like I was being scammed by the service department when they had my car for 2 days and couldn't tell me what was wrong with my radio and then telling me I would need to pay more just to find out the problem. Now I KNOW I was being scammed seeing how quickly and easily my brother-in-law fixed my radio. Needless to say I will never take my vehicle to Bruce Titus Port Orchard Service Department ever again.

    Response from the owner

    Hi Cal, thank you for your feedback. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you - Sara(in customer service)

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    FAQs

    • 1. How Can I Make Contact With Port Orchard Ford Service Department?

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    • 3. What Sort Of Services Can I Get from Port Orchard Ford Service Department?

      Port Orchard Ford Service Department also provide these services shown as '
      • A/C installation & repair
      • Air & cabin filter replacement
      • Air conditioning
      • Auto engine tuning
      • Auto glass repair
      ' If you need further details of Port Orchard Ford Service Department, act now.
    • 5. Is Port Orchard Ford Service Department an Agency? Or a Lender?

      Port Orchard Ford Service Department is a Auto repair shop. Or you can directly find CocoLoan, which is a lending broker, can help you connect with 100+ lenders to get miscellaneous loans like online installment loans with quick funds.
    • 2. Where Do I Find Port Orchard Ford Service Department?

      Port Orchard Ford Service Department is located at 1215 Bay St, Port Orchard, WA 98366, United States. If you wan to visit them on your own, simply use the map to discover a way to get there.
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