Port Lavaca Ford TX, Port Lavaca

These guys bring out the bad in car buying. Adding in things like scotch guard on the seats, window etching, and an invisible under coating added a quick $1200 on to my price tag. Watch those numbers if you go here

Great prices, low pressure, fantastic service. We will buy again from Port Lavaca Ford. Thank you Jeremy!

Took my vehicle in for an oil change. Friendly and fast service. Nice clean waiting area too!

If i could leave negative reviews I would! We were lead on and lied to for over a month with our vehicle. We purchased a ford f250 on 12/21/18. Our sales person Brandon told us that the vehicle did not have an oil leak and the oil under the truck was from the oil change that they did on the truck when it was inspected. Right before we sat down with financing we were told the truck did indeed have an oil leak and a crack in the windshield that would be fixed and ready for pick up on 12/26. After we signed papers and dropped 57K on this vehicle, we had to stand around and wait for our sales guy Brandon to return and we were rushed out of the dealership very rudely. 12/26 rolls around and our vehicle was not completed and had not even been started on like we had been told multiple times before. After going back and forth with with sales manager Luke Bodie, we finally got in touch with the service department and were told it would not be completed until 12/31 and the wind shield would have to be replaced at a different time. Our vehicle was never cleaned, had sand and mud from the workers inside the vehicle and hand prints all over the side of the truck, so we know it was never cleaned after we purchased it. When we got home we noticed wires hanging from the underside of the truck, and when my fiancé crawled under he found a live homemade wiring harness out of cut up extension cords and other random wires that was ran into the bed of the truck. We attempted to contact the dealership to no avail since the truck was suppose to be put through an inspection (which it obviously wasn't since a homemade wiring harness was found ran and connected to the battery of the vehicle). The windshield guy showed up to our house two weeks later and we found out the dealership had told the repair man that we purchased a 2016 f150, so we had to wait another week for the windshield to be put in. We contacted the dealership about our license plates as well and on three separate occasions, Brandon was suppose to deliver our plates as well as our loan paperwork that we had still not received. Just do yourself a favor and AVOID this dealership at all costs. They only care about money, not about customer service. I've reported this dealership to every possible site. So hopefully I save someone the trouble.

Worst customer service, took our keys to the truck we were wanting to use as trade in an wouldn't give them back kept trying to talk us into different deals after we clearly looked at there inventory and didn't like anything they showed us.

EXELENT!!!! Julie in the service dept. really did a great job. I couldn't have asked for better customer service. I had some real issues with my truck and she took care of them with dignity and respect, even though I was coming from another Ford dealer that had done the worst service imaginable. Port Lavaca Ford (Julie) has given me back my faith in a Ford dealership. I only take my truck to ford for servicing because I expect the best. I pay a lot more and expect a lot more. I can take my truck anywhere, but choose to take it to ford because their quality and service is the best. Thank you for restoring my faith in ford...............

Jeremy has went above and beyond to earn our business with price and financing for our business. He also had our Truck delivered the next morning when we were too busy to pick it up. Unbelievably great customer service.

Very good.. I plan to get my next car there. They take care of their customers.

I spoke with a sales person for a week about trading in my vehicle on a new truck. Was quoated a price on my trade was told they would go up in value omce the truck was seen in person.. was also told they would come down off the value of the truck i was interested in. I DROVE 4 HOURS to do this deal.. get there and they wouldnt go anylower than $3,000 above the price of their vehicles listed prices on their website. Basically if your gonna buy from them... add 3 grand to the price they promise you and thats the true deal theyll give you. Very dissappointed in the sales personel as well rude and unwilling to work with you at all in person.. but over the phone theyll say anything to get you in the door. LIES and crooked deals is all youll get here.

Remember that old saying, "Service after the sale"? Well, you won't find it here.... After buying a vehicle from Jacob Price with Port Lavaca Ford on August the 6th of this year, we have heard neither hide nor hair from him regarding a spare key and automotive manual, which he assured me he would do as quickly as possible.... Well it's been well over a month and I am still waiting.... My calls to him go unanswered and unreturned.... I even called Victory Nissan in Victoria just to better understand the delay in acquiring a spare key. I was told I could pick it the same day.... Go figure.... We never haggled over the price they asked or tried to negotiate anything extra. We paid the price they asked.... And this is how we are treated.... He/they have had ample time to fulfill their obligation and make good on their word. But they have chosen not to.... I guess they expect us to pay for the spare key and manual.... They have essentially committed a Pontius Pilate and have washed their hands of us.... It is my understanding that all the dealerships in Port Lavaca are owned by the same owner... I urge anyone considering buying a car from these people to use better judgement than I did and buy somewhere else.... Some place reputable. And not one of ill-repute like this one.... Should the owner or GM of this dealership read this article and find fault with it, then please feel free to contact me.... Otherwise, I stand by it....