Port City Federal Credit Union W Laketon Ave, Muskegon

I've had an account here for probably 18 years or so. The staff is friendly and they have many loan options, kids saving club, and more. It's like a big family there.

PCFCU is a GREAT place to bank! Their Customer Service staff is always warm, friendly, and very knowledgable.They take good care of their customers; always respectful, kind, and helpful in every way!

The best credit union hands down. I've had accounts and auto loan here for 12+ years. Started accounts for my kids, which they still have as adults, ans have accounts for my grandchildren. Wonderful, friendly employees!

If I could give them no stars I would.. I was asked when making the account if I wanted overdraft and I said no.. well my account went negative even though it wasnt supposed to and they charged me for it said I got a letter about it and never sent it back to them even though I told them no overdraft I would never suggest anyone to go there

Love the Credit Union they are always very pleasant and helpful. Wish i would have started going here years ago. Thanks for always smiling and asking how my day is

Simply the best credit union/bank I've ever been a part of. They have the friendliest staff and will go out of their way to make sure your needs are taken care of!

They won't exchange even a 1$ for 2 rolls of pennies. Some service you provide for the community Then get chastised for not being a member? On top of this disappointment, I shall not say blessed words towards port city just the truth. Your customer service smells like poo poo

I've been here for almost 10 years. They're usually very helpful.. today my experience was much different. :( Please try to keep helpful and honest people working here!

Great place. Great service. Been there for ever! My parents were members also. The staff goes the extra mile to take care of you and your business.

The tellers are cold and unapproachable. No smiles, no friendly attitude. It's upsetting to see people who work in customer service that have the friendliness of a crocodile.