PNC Bank Woodway Dr, Waco

PNC has RUINED BBVA! Accounts are no longer free, there is now a $7 monthly fee. No QuickView in their app. I've closed my account. There are plenty of FREE local Credit Unions!

Drive thru is terrible. I had 3 people be helped after I was there already 30 minutes before them. Then when I called to ask if there was a problem they acted like I was rude for calling. I highly suggest avoiding this service. If they do not have a way of telling who was first with only 3 lines then I highly suggest they figure this process out. I have been doing commercial business with them for awhile now and this just helps me make a big decision in my future banking.

I’m not usually one to complain or act like a “Karen” however I did complain about getting charged $5 for a replacement debit card since mine was worn down and almost broken in half. I was very impressed with the quick response I received from the Bank Officer at the Midway branch letting me know how much my loyalty and business meant to them. Within 5-10 minutes I received a phone call, now that’s quick. They refunded the $5 and I went about my way.

Excellent service. Financial Solutions Consultant Slayd Casey extremely nice and helpful. Upgraded my account in just a few minutes. Will be banking with BBVA for a very long time !

Won’t be doing business with this particular location. Staff needs to get more trained and be more knowledgeable, especially the manager with procedures that are not made on a everyday basis. Also no initiative was even taken to find out the problem regarding a perfectly payable check. Another location was able to help with no problem with the transaction that was requested.

Always super helpful with any sort of banking needs and the lines, if any, are quick.

All employees are awesome. I love them all . Very helpful and professional .

Polite knowledgable helpful speedy service with a smile l thank you

Samantha was great helping me fix my problems with the app! So helpful, patient, and timely!!