PNC Bank S Archer Ave, Chicago

Please be careful using PNC bank. I was a victim of Identity theft and instead of allowing me to see transactions on this account, they wouldn't give me any information even though the account was opened in my name. I never thought I would see the day that culprits and thieves are protected over law abiding citizens. Tread lightly people.

I can understand about security and safety of the customers. I changed my signature because of my finger cut. The Teller Maria K. was offense like she didn't want to give me my money. First I produced a state ID, I notice it was taken so long and I had forgotten about my old address, so I produced my Drivers license with the correct address. So that still wasn't good enough. Maria K. called the supervisor or manager over there's another one she said. The Supervisor said, is this the way you sign your license. Yes I replied. The bank can deny your transaction. I said cool. Ive been at all kinds of banks for over 30 years, I feel I was discriminated it's cool. I will never return. No stars I wish I could give.

I went today 10/10/20 Pretty quick service. My bank teller Stephanie and the greeter Jazmine were friendly and helpful. Thanks ladies!

I like this branch. The customer service is very good. (except for the one girl who gave me attitude when I came in for quarters), The bank is walking distance from the Pulaski Orange Line Station. I like that they're open on Sundays.

I’ve been with PNC for over 6 years. I live close to this branch so, I always come here. Someone always greets me when I come in, lines move pretty fast and the tellers are friendly.

have been with other banks before, but have stuck with PNC since they were Midamerica, everyone is always super nice and really takes their time to answer my questions. I am always very pleased with the service and even have had fees waived with no problems.

So, I just called because I was interested of opening an account, but when they pick up i wasn't sure if it was pnc bank or someone house. But once I walked in, Ms. Budz was every nice and explain everything I needed to know.

They have only one teller open and the line is all the way by the door I stopped going inside. I go drive thru all the time is a little faster and there yet they still have only one teller once again. 😑

Poor customer service made me feel like I shouldn’t be banking here. I’ll never return to this location seems a lil racist.

What is the problem with all these pnc banks 2 tellers and 20 people waiting. We work we dont have time to be sitting around and waiting. 25 waiting not good customer service .