PNC Bank Whipple Ave, Canton

Wasted my entire lunch break because only one person was running both the drive thru AND the front desk, both with huge lines. All I needed was one voided check, and I couldn't even have that happen in almost the hour I had to wait. There goes my lunch I'll never get back. Also, it's 2021, why are the hours still so inconvenient and limited? Most everybody works 8-5, making it nearly impossible to even go to the bank...

They fake professionalism here guys! The lady called her self getting mad because I said I was having a terrible experience and ignored me when I politely said have a good day. Rude.

TIRED of this bank, this branch. Stood in line for three people today INSIDE the branch and when my turn was up at the teller, two cars pulled up to the drive-thru lanes. The teller walked to that window, no acknowledgement to me, proceeded to talk to both of them and initiate their transactions, the first of whom was NOT even a bank customer and the second was not "ready" just yet. I'd stood through three people and come inside, but then she essentially ignores me and my wait, jumping to the just arrived cars. WHO TRAINS THESE PEOPLE? Other branches have closed their drive-thrus completely or even their teller stations inside so that you have to "have a seat" in an office to even cash a check. AWFUL ALL THE WAY AROUND. I will be closing my accounts as soon as I can get things transferred out.

I'm not a customer of their bank but try to cash a check from a person with an account there. They could not cash the check for a valid reason but then proceeded to use white out and covered the entire back of the check handing me a soaking wet check covered in white out making the check invalid. I would not recommend this bank to anyone for any reason. Seems to untrained and unprofessional.

Worst bank I ever used in my life. Untimely fashion. No real customer service.

Always greet you with a smile. I am very pleased with PNC. The one star commenter obviously doesn't realize adults should carry proper identification at all times

Excellent service, we meet with Irina R. and she was so helpful and explained all our loan options. Phenomenal experience! Thank you Irina!

I called the PNC and the lady that I spoke to was extremely helpful and was very nice to me.