PNC Bank Gulf Fwy, Dickinson

Here I am bank from last 30 minutes but they’re busy waiting waiting v bad customer service

I am about to discontinue business with this bank. This is the worst banking experience I have ever had in my 47 years. I encourage you to go elsewhere and save yourselves the grief. They take a week to process checks from local banks. They charge fees for everything, and I mean everything. They are arrogant. If there is a problem it’s always your fault. The straw that broke the camel’s back for me is that I pay myself with a check from my BBVA account to my personal account through their mobile deposit protocols. Over the time I have had my personal account ( from a different bank that I love doing business with), I have never had a problem depositing checks from a multitude of sources. This will be the second time BBVA rejects my check. There is money there, my personal bank credits the amount to my account and when it is ultimately rejected by BBVA because of poor image quality. Those funds are deducted and cause a lot of problems with my personal creditors in the form of NSF checks. BBVA makes it a chore to pay my household bills. This has happened once already. I’m going to pay $15 for a wire transfer today for something that is not my fault. I’m certain that even in the face of losing my business, I’m still going to have to eat that fee. I have to go into the branch to do all this. Mind you I’m trying to run a business and I certainly don’t have time for any of this. Since I have to take the time, it will be my last. Please don’t make the same mistake I did by opening an account with them. They get high marks on nerd wallet for being affordable fee wise. Not true. They will charge you for blinking. I suspect the reason they don’t accept my check images is because they want me to set up services, so they can charge me more fees. Frankly, I’d rather keep my money under the bed mattress.

This branch, and the one in Texas City, arbitrarily change their hours without prior notice to their customers, and without taking the thirty seconds required to update the hours online. I will be complaining to corporate, and I will likely be taking my account elsewhere due to poor management and lack of consideration for those who entrust this institution with OUR hard earned money.

I literally was stuck in the drive thru for 1 hour waiting to make a deposit. Problem is there was only 2 cars that moved in.that hou . Rediculous. Dont try to call you get customer service. Never again.

Tellers are rude, service is always slow. I hate this bank all together

So glad my hometown branch has reopened and is renovated better than ever!! Hope they bring back our favorite teller Maria from the Alvin branch too.

Really wish there was an indoor or drive thru atm. More lights even. Love the bank.. just not ideal atm spots

They have stolen money out of my moms account 6 times in within 3 years (over $2,000) now they don’t want to refund her!

Great place to bank very nice tellers and an allover pleasant atmosphere clean too, Carolyn seyer

Staff always friendly and very efficient with quick service. I never spend more that 5 minutes to get great service.