PNC Bank E Main St, Mount Joy

I’ve been coming here for 4-5 years and love the people who work here. I never had a problem like others have said. I use to drop my paycheck weekly and say hi and they would always remember me! Then as I don’t need to come weekly now anymore they still remember me. They make me feel loved and they do their job very nicely!

I love PNC as a bank, but this specific location is TERRIBLE! Every single time I have to go in here, it takes at least 10 minutes to be waited on, even though there are 2-4 bank tellers behind the counter (standing around, doing absolutely nothing). It's like they let you stand there, looking like an idiot, for their personal entertainment or something. I have actually been driving the entire way down to Lancaster's branch lately because I can't stand going in here. Costumer service at its worst! I'll be looking into a new bank soon enough.

Literally the closest location to Maytown/Marietta and it's a good 15 minute drive. The drive up windows take forever and PNC as a whole almost always has problems with their ATM. Have had bad experiences with PNC prior, this might make me change my bank permanently.

Once bank is great!!!! The best part is no matter what at you used in the world you will always be reimbursed the ATM fee you payed. Always. So pretty much using any ATM is free. Is automatic too you don't gotta call in and ask for refund they just do it because they're just great!

The manager was prejudice! He didn't treat me or my family with respect or like a valued customer.also i arrived early for my 11am appointment and still was waiting 10minutes afterwards. I will be taking my business elsewhere and telling everyone about my poor experience.

PNC customer since 2008 -- moved to Mount Joy and have found this branch's employees to be extremely helpful and knowledgeable (even more than the PNC national helpline!). Specifically, I had this branch assist me with bank documentation needed for another financial institution I was working with. PNC was quick and helpful in providing us with the paperwork we needed.

Every time I've gone in, the folks are friendly and quick to help. Covid rules are in place currently, but waiting markers are clearly visible and easily followed.

I've always had a good experience here. Sometimes there is a short wait, but each person gets the time they need. Can't argue with that!