PNC Bank Winston Plz, Melrose Park

MOST PNC Banks are excellent! This one had a slow worker. I don't know what she was doing, but she took forever to acknowledge that I was sitting at the window in the drive-through, and then I had to push the button multiple times to get her to finally come. Once I decided to go in, which I should not have had to decide to do, one of the other workers did a much quicker job of servicing me, which is what they usually do at any PNC Bank.

My review is based on the experience I had with one of their sales associates - Teresa Krol. She was very polite and helpful, thanks to her my auto loan went from 5.09% to 3.125 % APR. Other than that the branch is very busy on Saturday so plan accordingly. YMMV

Great great service!!!! I typically bank with pnc in Pittsburgh where I reside and I have never received such great service. I did some banking here on business and the staff was polite and very welcoming. Was worried I would get lost going to my hotel and one of the employees assisted me with directions. I'm happy there are still good people out there!

Costumer: Can I email the Doc to you? PNC: No, we only except Faxes. Really, a fax ? Who even owns one anymore. Horrible customer service with out dated banking processes and procedures. Good luck staying relative in today’s market. I will gladly take another bank loan with a higher APR then to go back to this bank.

Very friendly, good service. Agnieszka Warzecha-Zielen helped me with to get an account and connect internet banking, best manager, everything fast and professional thanks very much!

This Branch is very professional, very polite, and helpful. I always have a great experience there on drive thru and inside the bank.

Perfect customer service, fast and nice. Luis is a very helpful manager, extremely pleasant to deal with! Big thank you Melrose Park branch

Everyone at this branch is very nice and professional, especially Michelle and Mancean.

Very Friendly customer service , Thank you Teresa Krol for a great highest level of service ,

I walked in before closing time by 20 minutes, they told me that they cannot help me today because we are closing after 20 minutes. So bad experience