PNC Bank Southfield Rd, Allen Park

I just became a customer a Month ago, I had to call the Branch for a question and I called the location in Brownstown first. I was on hold 12mins-hung up, called Allen Park location and Michelle answered my call in 1min. She was patient, answered all my questions, didn’t rush me off the phone and didn’t make me feel like she was too busy. That’s what I look for when rating a business, so for me, this is an excellent first impression. Btw, I’m looking for a new bank, so I signed up with 3 Banks—to get the Bank Bonus and to see which one has the best App that aligns with my savings goals. So far PNC is #1!!!!

Very bad experience on this site, I wanted to withdraw some cash and the lady keep asking me weird questions why I came and why I am here, she didn’t gave me the high bills and was rude to me. then I decided to leave and canceled everything. I am customer since 2015 and it’s my first bad experience

Understaffed and not able or unwilling to meet the needs of their customers. Very difficult to do business with.

Great bank, but the ATM is always messed up.