PNC Bank W Stacy Rd, Allen

Sent here from another branch and they tried withholding my cash from me due to an issue with the employee. Unacceptable customer service. Sent me to three different locations.

Do not go to this location to deposit cash. All they have is the ATM deposit. There are no tellers. And just like the old BBVA ATMs, the PNC ATMs always have some issue with at least one piece of cash and you can never get it to deposit it all, which means you’ll have to go to a teller at another location. I will always deposit checks via mobile deposit and find a teller for cash deposits. Thus, this location serves no purpose for me at all.

Went to take out cash from new accts switched from Bbva. Was told I had to use some video teller. Then waited for 5 min watching a screen. Asked how long is the wait for these video tellers. Response was if it's taking long its because they're on lunch. Lol. I'll be taking my $ somewhere else.

Very long wait at an annoying video teller. About 10 minutes wasted today. It should state online that this is not a full service location. 4 bankers standing around and chatting. And they cannot help me anyways.

Stay away, they just want to charge you money with all kinds of fees. Make a payment over the phone has to pay additional fee. Unbelievable.

This branch is my favorite and the team there is very helpful especially Troy he was very nice guy and friendly and he much cooperative. Thank you Troy Thank you Allen PNC Team

Always good. Get what I need done. Very clean I side too!

My experience here is very good . All the employees were really Friendly and helped me With the questions I had.

This is not a good bank .

We love banking at PNC. Everyone at this branch has been extremely helpful and kind to us. They have gone out of their way to help us with any issue. And I love the virtual teller option!