PNC Bank N Main St, Manteca

I gave it 2 stars for the efforts of the employees. When it was BBVA it was a decent bank. Not too many complaints not too many accolades. But just before the transition there on through to PNC it became nothing but a nightmare. Folks giving out my bank info to my wife in whom I was seperating with, doubling their money while replacing fraud charges, realizing it later then just taking the extra money out without warning, leaving me over drawn and expecting me to pay the money back, closing the account without my knowledge, fraud attempt after fraud attempt on my account basically being told, oh don't worry your account is closed anyway.

I'm on my 4th ATM card this year, 2022, there has been non stop fraud on my account and they won't even change my account number . I've had to go to 3 locations to get help. And I've got 70 disputes for charges not made by me . Worst banking system I've ever been a part of . Now today there seems to be some sort of levy on my account t, now after they owe me back thousands of dollars somehow a levy appears ,, for what I ask.. they can't tell Me why or who.is doing.it . Amazingly incompetent. As soon as my $ is given.back ti.md I'm shutting my account down

PNC took over BBVA, the branch was already starting to go down hill but I think it took another turn for its worse. They never sent us our new bank accounts or routing information just the bank card. You can't get a live person on the phone. I went in to Manteca branch and it was packed with people experiencing the same issues. I needed to speak with someone to help me get my information I need so I can pay my bills. PNC put its new customers in a position to fail. I think this place should be closed down it can't operate like this.

I do appreciate some of the help. It's just I rather conserve my opinion and reason for disliking a few services.

People working there are not the problem. It's corporate. Went by on my lunch 12-1 to make deposit. They are out to lunch. Hello! You need to rotate people to be open to serve your customers.

Constantly "temporarily closed" absolutely ridiculous! Only two women work inside, and they really are nice and are trying their best. I put the blame on the BBVA! The treatment of the Manteca branch is deplorable.

I will never go to this branch I was waiting call from this people got never call from them I went there they said they will call me but it don’t happen even if u call customer service it’s take 20 minutes ever time

The bank manager is not the best at his job . I don't like only one person at this bank. They are not the best bank BBVA compass is a good bank but manteca needs lots lots of help.

Never once had to wait more than a minute in line here. Friendly and helpful tellers. Not sure why people are giving so many negative reviews. The mobile app is convenient and easy to use as well.

I really enjoy banking with BBVA. I have been to this branch and the branch on West Hammer Lane and both are great. Friendly, helpful people and positive experience every time.