PNC Bank Pocono Blvd, Ono

Horrible. Everyone is so lost. The old lady in the front has mad attitude talking about “oh I’m busy I have an appointment “ after I mentioned that I’m in a bit of a rush when I was just trying to do a simple wire transfer. The tellers kept telling me about a stupid fee that doesn’t matter to me I would’ve paid I kept saying it was ok, but they kept trying to kick me out by saying there’s nobody to help. I don’t know what’s going on but I think I will have to close out my account and my BUSINESS account with this dreadful bank. That was the worst experience ever. That woman had ZERO consideration for my situation and proceeded to tell me about the things she had to do when I was right there in front of her, a customer willing to pay the fee and she just ended up walking away and not helping me regardless. So dumb. It that was all so unnecessary when a customer is right there in front of you with the money they’re priority.

The bank itself doesn’t give you enough time to fix a overdraft before they charge you that overdraft fee. It’s Christmas time and I’m very sick. Can’t even get to the bank to fix it. I’m very angry that I don’t even get notified until the fee is already put on. I have two accounts with them I’m about to close both!

I deposited some cash and the tellers complained about having to count money..I mean it IS a bank and counting money is literally your job..it’s incredible how no one wants to do their job anymore

Absolutely the worst bank some need more training.

People are nice and kind I never had a problem with them and I tell every one to go there

Really Impressed by the Outstanding Customer Service at PNC Bank

Everyone is very friendly and helpful.

Very nice people at the pocono location