PNC Bank State Rd, Drexel Hill

The employees and branch manager are rude, unprofessional and incompetent in handling important banking matters. They created a mess with an estate account. Terrible customer service, they do not return calls, brushing you off as if they have no time to clean up a mess they caused. I ended up having to call corporate to clear the matter up. If anyone is thinking of using this bank, I strongly recommend that you don't, and that you choose another bank or atleast another branch. Avoid this one at all cost.

The bank teller was very rude. Bad experience with this branch.

I had a cash deposit and the teller did not count the money in front of me but proceeded to put the cash into a counting machine. The cash was $140 short and she was not able to open the machine but said they would audit the counting machine and got my phone number to call me. Never getting a call, I went back the next day and was told the money was the same. I never saw this counting machine before on the teller's desk, always the one on the back ledge that would spit the money out as it was counted. I waited and waited for the manager. This is like when people were getting ripped off by the coin counting machine! Never going back there again after that scam

I just tried to cash a check drawn on PNC bank in the drexeline shopping center. First, my pa drivers license was not sufficient,so I had to provide a second form of I'd. Then they tried to surcharge me a 10 dollar fee for a check drawn from them! I will never do business with this financial institution again. This is the most insulting,humiliating,offensive bank I have ever had the misfortune of interacting with

Love this branch. Never have long waits in line. Tellers are friendly and helpful. They closed my old PNC branch so I thought I would give this location a try and was pleased

Drive thru closed, one teller, was in line for 20 minutes. All other staff doing nothing, but they have a separate greeter saying “Thank you for choosing PNC!” Do NOT bank here.

The one cashier with the Russian accent was so horrible that I walked out without getting anything done. I will never go back there. Horrible branch.

I had a terrible experience ... They staff was depressing and looked like they didn't want to be there ... Uncourteous and had attitudes

Very helpful and supportive employees. Good customer service.

The worst Pnc bank in the area ,