PNC Bank S Harrison St, Shelbyville

I have always had exceptional customer service at PNC until today at the Shelbyville, IN branch. I needed a State of Indiana licensing form signed. Other PNC branch notaries have filled out the form in the past for me. However, the notary did not agree with how the Indiana Professional Licensing Agency has the form formatted, so said " I don't know you" and refused to notarize my form. She recommended driving the 45 minutes to other branches who have filled it out before, then have them call her and explain how they do it.

Great people needed a new debit card .had one in 15 minutes!

I am not from Shelbyville and need a paper notarized for my handicap in a wheelchair daughter. We went in and asked to get it done but they won't do it if you are not a customer. So I wheeled her back to the car loaded her back up and went down to First Merchant Bank and they did it no problem and didn't even charge me. PNC could take a lesson on how to treat people from them!

This bank is similar to most other banks as it does checking, savings, and loans. The location is near the circle downtown. The main door is on the sidewalk in front and the ATM and drive-thru window is located all the way around the backside which is a long walk because all the buildings downtown are connected. So make sure you know where you're going so you don't have to walk far, lol. The staff seems helpful and friendly and the inside is kept nice and clean.

Great People and Fair! Ben going here for 20 years and I am very happy to let them help me figure out scrap itself! Glad to do business with the Pettits!

Friendly staff. Atm drive could be more convenient. Beautiful inside with great coffee!

The teller with the short blonde hair should at least act like she's interested in doing her job.

The drive up atm NEVER works!!!! Why????