PNC Bank Aviemore Dr, Pinehurst

My inquiry related to a recently deposited check and it’s validity was completely dismissed by one of the tellers at PNC. As I was stating my concern and whether or not this check was valid, I was rudely interrupted and assured that my funds would be available by the days end and there was no need to worry. Unfortunately, my suspicions were correct and the check ended up being fraudulent. Hard lesson learned, but one that could have been avoided if someone had done their job and taken the time to answer a customers quandary. Shame on you and shame on PNC for taking no responsibility or accountability. Absolutely pathetic.

I quickly found out why I kept my bank in st Pete Florida as a backup. Pnc has failed us multiple times with customer service and accountability at this local branch and corporate wide. I have nothing to say that is kind. Just know that if you want customer service. Consistency and accountability this is not your bank. I typically see everything as glass half full but they have taken that from me and tossed it across the room shattering it.

Christina helped me and my family take great care of our money. We will never choose another bank. Thank you Christina and team!

Always Helpful. They go the extra mile to meet my needs.