PNC Bank S Main St, Frankenmuth

I’ve been to many PNC banks and most are good, but this one is absolutely amazing. (Which is awesome because this is our home bank!) We use banking services quite a bit and they go the extra mile for us every time. They get to know their clients on a personal level and I’m amazed how many people they can call by name. All the staff here are genuinely happy and interested in helping you any way they can. Super impressive and highly, highly recommended, you will not be disappointed!

The bank manager was very disrespectful to my family, in fact, I would call her behavior appalling. I regret that we have to deal with this institution and hope they take an opportunity to improve their customer service.

Fantastic customer service! Mark was kind enough to bring a form up to my workplace for me to sign, knowing that I would not be able to make it in the same day. Definitely the only bank I will ever use!

The tellers seem like they are dumber than a box of rocks. Cant figure out how to do a simple deposit. They try to blame their mistakes on you. Wouldn't bank here if it was the last bank on earth.

Terrible customer service. Was treated like dirt. Been banking at PNC for 10 years, but never went here before. I closed my accounts and am not going back.