Platinum Mortgage Inc E Riverside Dr, St. George

Used to think highly of platinum mortgage and Ryan and his team. I’ve completed a new loan and several refinances with platinum mortgage in the past and referred friends and family to platinum mortgage. Always very happy with them in the past until about 2 months ago. Called ryan to find the best way to drop my PMI on a current loan, that’s when ryan suggested to refinance again so we decided to take a look at it and probably refinance. The process of starting the refinance this time was unlike the past. Not near as streamlined as in the past. Every time I attempted to contact ryan he wouldn’t call or text back like he had in the past. When he would respond he’d say just finishing with a client and that he’d call in 10 minutes or so but never did. I gave him the benefit of the doubt, however it continued and I couldn’t get a straight answer from from him or his staff. This is right around the time rates were starting to increase so again thought he had a lot going on and was super busy with regular clients so again I was trying to give the benefit of the doubt so I called and spoke with Casey whom said he was home sick that day. I decided to stop in anyway and guess who was at his desk working? You guessed it, Ryan. If you don’t want to work with me just tell me!! ANYBODY CAN DO A SIMPLE REFINANCE!!! It’s not rocket science!! So even though he was “sick” we discussed what was going on with rates, I was leaving on vacation for a week so we decided to wait and he’d get in touch with me after I was back. I’ve been back for 6 weeks now with not a call, text or email regarding my refinance from anybody at platinum mortgage. Obviously rates are now to high to refinance and make it economically feasible to do so, so I’m back now where I started, just wanting to get rid of my PMI. Guess I can figure it out on my own and should’ve done from the beginning instead of wasting my time with platinum mortgage and ryan gubler.

Ryan Gubler is an excellent loan officer. His team is professional and responsive. I highly recommend Platinum Mortgage for their financial guidance and excellent customer service.

Ryan and his team are excellent! We have used them multiple times and we will always use Ryan and Platinum Mortgage for all our Mortgage needs. They have helped and supported us from buying our first townhome to building our first home. We have saved thousands, even over Preferred Lenders with Platinum Mortgage. We have also lived all over the state and Ryan has helped us with our needs no matter where we have moved to. Very happy with our interactions with Ryan and his team. We have found our Mortgage lender for life! :)

Platinum Mortgage was so easy to work with! Ryan, Cassie, and Jacob held our hand through every step of the way. They are very professional but fun to work with too. It was much appreciated as first time home buyers. We were able to find the right home in the right place and they let us know immediately when there were any changes or things we needed to provide. I'd highly recommend Platinum Mortgage to anyone looking for a home.

We had been getting lots of offers in the mail for Debt Consolidation Loans and were thinking of using one, so we went to Ryan at Platinum Mortgage because we respect his financial savvy. He asked the right questions about our financial situation, including our home mortgage and recommended a refinance as a better solution. He laid out all the parameters of paying certain debts, raising our credit score and letting him find the perfect loan for us. The new loan let us pay off all our debt and only raised the mortgage by about $80 a month! We'll never use anyone else for our mortgage needs but Ryan at Platinum Mortgage.

Great service! Ryan and his team at Platinum Mortgage worked hard to get us the right mortgage at the best rate and terms. They patiently walked us through the process and worked fast to meet a quicker-than-usual closing timeline from the seller. Ryan even went out of his way and drove around town to get signatures to compete our package. Definitely set the bar high - they won’t disappoint.

My Wife and I have used Ryan and his team for our last two home mortgages. We have shopped around and Platinum mortgage always gets us the best rate! The staff is exceptional, friendly, helpful and always go the extra mile! I highly recommend them!!

We have used Ryan with Platinum Mortgage on all of our mortgage and re-finance needs over the past several years and highly recommend him. He is competitive on any rates and fees has been great to work with over the years. We have recommended them to all of our family and friends and will continue to do so.

I found Platinum mortgage by a recommendation from a friend. I am so glad I listened to his advice. With Ryan's help I was able to purchase my dream cabin. Not only did we close faster than promised, I paid fewer fees than I originally planned. Great group of people, honest, and trustworthy. They over-delivered in every way possible.

HIGHLY RECOMMEND!! Ryan went above and beyond when we were purchasing our home in Southern Utah! He matched or beat the best rates around and provided superior customer care. I felt like we were friends not just customers. He managed to close our loans FAST every time! We later consulted him and used his services on an investment opportunity. When we moved out of the area and bought a new home, we called Ryan to do our mortgage from a distance because no one could compete. Specifically, Ryan is quick, able to solve problems, priced right, patiently explains complicated financial terms and basically is a master at his craft. Thanks, Ryan and Platinum mortgage!