Pioneer Federal Credit Union E Fairview Ave, Meridian

If I could give zero stars I would. PFCU is the WORST credit union I have ever had to deal with in my entire life. I am so glad that I don’t bank with them and the only thing we have their (and not for much longer) is our car loan. Seriously the worst mistake to ever go through them. I should’ve stuck with my gut and went with ICCU even tho their interest rate was just a little bit higher. PFCU will not give you any information over the phone. It is a FIGHT to get your acct numbers, pay off amounts, seriously anything. They are not nice on the phone and the managers also are not nice. They basically tell you if you want information you can come in to the branch to get it. Who the hell has time to do that!!!!! If you’re looking for a credit union. Stay far far far away from this one. There are much better ones in the treasure valley and surrounding areas.

I am a small business owner in Meridian Idaho, I use Pioneer for business banking as well as trust them with my money for my business, and every time I go in there I feel welcomed and I get help within minutes if not as soon as i walk in, especially Ashton and Kylee, these two have help more than enough times and are very social and answer any questions I have. I will continue to use Pioneer federal credit union for my business.

Love Pioneer. They have helped us out when other financial place wouldn't. Friendly staff and Sarah Elwell made the lone process smooth and enjoyable, and the under writer was amazing too. Thank you all.

This is the most inconvient bank I've ever had, their mobile app and website are in the stone ages and don't work. Their chips on the card don't work so I was stuck over a weekend with no way to get to my money funny "How Can We Move Your Money Forward". I can't wait for my car loan to be over so I can take my full banking needs to USAA. Editing my review still the worst bank ever. This time the app locked me out over my wife's birthday. I called to get it open, they said it would be. Come to find out when I went to despite money the next day the had charged me a shot ton of over draft fees. I couldn't even access my info to keep track of money. I'm done I'm refinancing and I'm jumping ship. They're a RIP off and who I'm refinancing through took about 10% off.

I would give zero stars if i could. Please beware these people are borderline thieves. I had been having trouble with over drafting and paying their ridiculous fees each month so i spoke to them about turning off the "overdraft protection" because i was tired of my netflix bill over drafting my account and being charged 30 bucks for a 10 dollar bill. I was told that they would do that. Next month i find that it is not turned off and i am overdrawn in the amount of 140 dollars. I take my money to another bank and make small payments to pioneer to settle the debt. In the span of a month, pioneer takes it upon themselves to charge me fir them to send me a certified letter in the mail stating that they had closedmy account and qould have to.go through collections to make payments. I moved out of state for a new job and for 1 month I was unable to make a payment due to moving expenses and the new job. I got a call from the police of my old town and told that i was being served and taken to court by pioneer. Turns out that they are now charging me for THEIR lawyer and THEIR court costs to sue me. Ive spent a lot of my time on the phone and being re directed and given the run around trying to resolve this and they are refusing to work with me. Never again will i trust these thieves with my money and I will steer away everyone i can into falling into this pit.

Kylee was wonderful! Friendly smile, very up beat personality! Kylee definitely made my experience at pioneer Federal enjoyable and memorable making sure all my questions were answered left learning new things! Thank you!

I've been at this bank for about two years now and I love everyone here so much. They have always been super friendly and some know my name when I walk in. Fast service and amazing people!

It's never just a regular visit when Kylee is my teller. Her bright smile and charismatic attitude is enough to brighten the worst of days. Always look forward to going into the meridian branch.

Every time I call its a 30-40 minute wait.

Julie was a big help in assisting me with my account. She was very professional and kind