PHH Mortgage Leadenhall Rd, Mt Laurel Township

Horrible! They claim I am 3 months behind and threatening foreclosure-I provided proof. They continue to send me incorrect invoices and threatening notices despite my providing proof. Isn’t this some kind of fraud and a punishable Rico offense?

Despite having all of our correct loan modification paperwork in at least that's what we were told by our original case manager, we were assigned to a new case manager who then said we did not have all of our paperwork in and our request was denied because we took too long and we would have to start over. Getting all of the information in to begin with is hard enough much less starting over. Our original case manager Stephen Simkin was great but the new one Marsha McGhee is not knowledgeable or helpful and didn't even try to see why we had been originally told all of our paperwork was completed or try to help me by figuring out what I was missing. She just told me I had to send everything in over again when some things like old tax returns were still the only current ones. Despite the fact our equity has been more than enough for over four years we were still paying PMI and just now got a letter saying congrats we no longer have to pay PMI. All customer service reps use English as a second language and it's sometimes hard to have them understand what I am talking about. Buyer beware!

For three months I have been trying to handle an issues and never heard anything. They kept deining my request for assistance and not getting in touch with me at all. So thank you for giving me and my family a happy Christmas this year like always. My credit score got all jacked up since they don't want to help anyone. I thought I was the only one but as I see they are a topically company only care about money and none of thier customers. They are a representative of thier USAA plain terrible, mean and care about money only.

My brother passed away and I had to use my money for a flight out of state. I asked for a deferment and they refused. I just wanted to skip 1 payment!!! No compassion at all. I am furious! I'm going to call the AG office in the morning a mb d complain. This company is worse than Ocwen and i ended up calling the federal government on them

They will charge you $7.50 for each phone or online payment. It was only free if you did automatic payment. But it doesn't start until the second payment. So regardless, they will get a free $7.50 from you without doing any work. They won't send you a statement or a notice for your mortgage...so of course you will have to pay the late penalty also.

disgusting experience, 1/12/15 to 1/15/15 mailed my monthly mortgage amount, excess funds were taken from my checking account without my permission, have been getting the runaround for 3 days, numerous customer service ( joke) people shuffling me around hours on the phone, faxing them statements that they claim they did not receive, blood pressure rising, not up to morgan stanley standards as far as im concerned. they are better than that.

This place is a absolute nightmare. I was on hold for 40 minutes and the lady who took my call had no idea what she was doing. The monthly payment for my mortgage shot up $100 when it was transferred to this PHH Mortgage and no one can figure out why. While on the phone with the rep she asked me if my problem was taking care of while I was address to her my issue. This happened twice during our conversation.

Haven't been able to login to the site for over a month. They've taken their customer support email off-line; everything just bounces. Wonder how I'm supposed to get my mortgage statement since I have it setup not to mail it. This is kafka-like

Ridiculous - I would give this place negative 500 stars if possible. I’ve paid way over my payments since 4/30 I got a statement today saying my mortgage is overdue I send this company money every two weeks Look out for your lawsuit PHH /Ocwen Never been so angry Waiting on the phone forever only to get to speak to no one

Before Owen brought them I had good correspondence. I admit I wasn't on top of things when my life took a turn. Every time I call it's someone in India. They don't care or understand you. I have a case manager I cant get a hold of not can I even say his name. I am going to try again today. One star