PHEPLE Federal Credit Union US, Greensburg

Their own websites political agenda will give insight to what happened to this once great institution.

I feel like there's always an issue with my bank card and can never speak to an actual person. I've now been on hold for 12 mins, waiting to speak to someone, yesterday, it was 15 mins, waiting. The branch hours are not consistent. Website will say they're open, you get there and they're closed.

Been a member with them for over 5 years, probably closer to 10. Customer service used to be EXCELLENT, and you could actually speak with a LOCAL, REAL, PERSON. Lately, it's been slowly going downhill. Now, when I try and call, I either get sent straight to voicemail, or calls get farmed out to a random call center with random people who can't answer my questions. Also, why they closed their beautiful Greensburg branch on George's Station Road, and moved to a suite in cramped Eastgate Plaza, I will never understand. Used to be easy to get in and out quickly, not anymore.

Lobby is closed for no apparent reason so you must have a vehicle to come here. If you are too poor and rely on a bike / the bus to get around PHEPLE does not care about your business.

The folks at Pheple are great. They work with you in times of stress (aka pandemic) and remind when needed. Patty Denise and the folks who work at my Pheple are wonderful. Thank you for the guidance.

Fantastic people. But this site says closed Saturday's and I just called and they say open 9'1...should update this siten.

The people are amazingly nice and they truly care about you and your account. I never plan on leaving! ❤❤

The people that work there are great.Always smilingly and a friendly greeting.

Been with this credit union for years. They went down hill.

Kirstin is the best loan officer to work with !!