PFCU (Ionia) S State Rd, Ionia

After banking here for 20 years the staff started treating me differently since the begining of the pandemic. I was harassed at the drive through everytime asking for my ID and making me wait 20 minutes because it wouldn't read. I never needed my ID to make a deposit for close 20 years and don't get me started on the times I wanted to retrieve my money from the bank and I needed to provide a letter or advanced notice up to 2 days. I'm much happier at consumers credit union. It's definitely upsetting because up until the pandemic I loved the institution and felt appreciated.

We have banked with PFCU for a long time, but dealing with Emily and Cecilia for an auto loan was beyond easy. They both went above and beyond making sure I understood the entire process. They both were there as soon as I needed them for any reason!

Applied for a Auto Loan and Monica was so helpful on the full process and she made me feel as if I was family. I am glad there was Local Credit Union such as PFCU that I could do Local business with. I believe that staying local and seeing a person face to face is the way to do business. Thank you again PFCU

I couldn't be happier with the service I received from PFCU servicing my loan and banking needs. Thank you to Linda Hill for everything. She is very professional, understanding and treated me like family. Thanks again you're the best.

Great customer service and great rates! I always call PFCU first!!

PFCUs representative who set up our joint account was very warm,welcoming,and showed endless patience as my boyfriend and I stumbled through it. I would recommend PFCU to anyone that I know!!!

My wife and I have been with PFCU sense 2015. The people that work there are respectful and professional. You walk in and they know you by name. PFCU has always helped us in all aspects of our financial needs. A friendly place full of friendly faces. You feel as if your family. Thank you PFCU for being there for my family and I.

I applied on line, got a call within and hour and was approved. Stopped at the Credit Union with the information necessary and walked out with the funds 45 minutes later. It was so easy and everyone I dealt with were extremely nice and happy to help. Give them a try next time you need a loan. You won't regret it.

Tia was a pleasure to work with while purchasing our new travel trailer. The entire team at PFCU are polite and helpful.

I just love PFCU. They have the best customer service. I highly recommend them for all your banking needs.