Perry Point VA Medical Center - VA Maryland Health Care System Ave D, Perry Point

Can someone please explain why the VA would install the only Open MRI within 500 miles at Perry Point? A VA facility that doesn't even have an emergency room. I weclome any administrator to step up and provide any semblance of explanation that could marginally be described as sound and objective... forget rational... I dare you.

No wonder so many vets die in VA parking lots. All I did was call to see how to enroll. The operator I talked to was okay, but then transferred me directly to enrollment to ask them a question. Enrollment refused to answer the question (it was about if the picture guy was in, whatever that means), then started berating me because "that doesn't involve me" then started cutting me off from questions with "what do you want, what do you want" before hanging up on me. All I wanted was to get enrolled so I can continue getting my depression medication from active duty. Reading the rest of the reviews, this seems to be the entire staff. I'll just go through an real civilian doctor instead and hope it doesn't affect my claims. I understand I wont be treated as a soldier anymore, but it would have been nice to have been treated like a person.

UNBELIEVABLE that this place exists! I'm amazed at the peace and solitude I find here. The staff are helpful and nice. You will always run into the exception wherever you go, so don't let one person's experience trouble you, strive to make your own (report them if they are terrible). They have many programs to help Vets. If you have substance abuse issues, PTSD, Homeless, physical disability, broke, anything really, they can help you. The meals are extremely wonderful and tailored to each individual. There are shuttles and buses that travel to Perryville, Elkton, Cecil County, Harford County, and to the Baltimore VA, as well as the MARC/AMTRAK trains.

I found out one thing I don't need the VA The employees are rude and incompetent. It's not worth the headaches They misplace paperwork Then act like it's your fault I dont anything to do with the VA.

No one ever picks up when you call. They never mail my meds so I have to drive and pick them up and they say it's my fault even though they don't mail them out. You won't get an appointment for months if you're lucky. I miss Chicago's VA so much.

First time at a VA facility. Read reviews and was worried. The facility was very efficient and I was in for a PC appt and a dental appt got labs done and ever xrays in under 2.5 hrs. Everyone was helpful and nice. The facility is a little dated but everything seemed to be updated equipment.

I wish they had negative 5 stars. Former employee, was so excited to finally get a job here! My dream job turned into a nightmare... between the cliques, very poor management and just MEAN, rude and ROUGH co- workers.. I had to make a choice to not be associated with such a negative, depressing company anymore. Which is sad bc I loved the Veterans and they need more people like me and maybe a handful of other workers I've met. It's just very sad that our Veterans get treated the way they do. They deserve the best. The VA needs a face-lift. My father who is a 20 year Veteran will NEVER go to the VA CLC!

I have had the most sad and disappointing appointment today with a Primary care provider. I made a change from Baltimore Va to Perry point Va because PP would be closer to me. I am new to the state of Maryland so I am still in the learning phase. Anyway today was horrible, Got the phone call in the morning from the new Provider and Boom attack mood like it was my fault that she was having a bad day or that she works there. She keep on repeating how can I help you, How can I help you. Didn't identified herself! didn't ask me how I'm I doing. She was just straight rude, with no compassion or a clue that the person on the other side of the phone is a veteran seeking care. This right here is very disappointing. I have reach out to the VA Patient Advocacy.

UPDATE: as of today's date, March 7th, 2021 despite being told in the response to my review below, there is been absolutely no effort made on the VA's part to address my concerns. It has been three weeks and I have not heard anything from anyone. Primary Care doctors seem out of touch with younger veterans, especially females. Misinformation placed in files, lack of listening, tests reccomended that put veterans health at risk. I had two procedures done where it was reccomended that any form of a stress test was not to be done for minimum of a year, as it could cause health issues up to and including death. Primary care doctor still moved forward scheduling it, even after being told this information. Thankfully, the pulimary doctor knew better and canceled the appointment. After countless complaints and requests to change primary, their fix to the problem was to assign a veteran with a history of MST with a male doctor, even after it was voiced that it would not be in the best interest of the patient. Dental is not any better. Wait times are months on end, they forget to call you back to schedule appointments/address concerns, refuse to use the benefit of community care with the reasoning they do not have the funds. When I expressed concerns about pain, misshapped teeth/short teeth (VA responsibile with the reason shaving down teeth helps with grinding teeth), I am now left with dificultly eating with the advice from the dentist of, and I quote, "just drink some protein shakes" as a solution to someone who is 5'6 and 103 lbs due to difficulty in chewing from lack of teeth being able to connect/in pain. Mental health department is a complete joke, from therapists making you feel even worse from when you come in, to med management belittling you and forcing medication that is voiced to have not worked in the past, but they know best, or at least have an attitude like they do. Tried multiple times reaching out to the patient advocate with no return phone call. Entire place needs to be cleaned house and staffed with people who are compassionate, understanding, or at the very least competent in their positions. The only people who seem to show they care are the receptionist staff and the Vets who direct phone calls. Even at the risk of potential retaliation in giving an honest review, I feel I would be doing a disservice in risking anyone else going through what I have, if not worse.

Avoid this Clinic for any care. Dr. Sempos and her team make it their goal to avoid giving you the care for things already addressed from previous doctors. Every staff member I have come in contact with has been rude and disgusting. I was berated by my nurse for having PTSD then she lied in my Medical Records saying she was completely warm and respectful during our encounter.