Peritus Portfolio Services, LLC E Las Colinas Blvd, Irving

I have always been treated with respect and professionalism each time I have called. Mr Perdue is extremely nice and can answer any question I may have. All the customer service ladies are so nice and will help in any way they can. I have talked to Millie several times and she is a sweetheart to help in any way.

My loan company informed me my account was sold off. Never was warned or got any letter stating this. Called this new company and they just told me what my payments was and due date. I never got any paper work with the details about my account or anything. Went to dealership tried to trade my car in they told me they see nothing on my credit report with my name on it. Found out this company took my name off the title of my car and put it in their name. Called them and they said you have to get with your bank or dealership to see if they can place it in their name by buying it. So I have been making payments of 498 every month and not getting any credit for any of my payments. I just want the title back in my name like it should be. My former account holder said it should have never been taking out of my name because when they sold my account they left the car in my name. I need answers, this is crazy!!! I also tried calling them and the phone is constantly hanging up when you call the line. This company is the worse, I would stay far away as possible from them.

I apparently had a loan that was purchased by this company. I heard from them about 1 1/2 yrs ago. I had emailed them stating I would like to make arrangements. Never heard back. Then....I woke up 2 weeks ago and my truck was gone. No notice nothing. Did not know it was repossessed until I was notified by the police 1 week later. I called the company and was told they would settle for 5500.00. Arranged to get the money the next day. I called back and ask for instructions on making payment. Guess what, still owe another 1000.00 for towing and storage. Would have been 500.00 if let them take it to auction. What I am concerned about is, no notice of right to cure, no communication at all. So now I still have to pay another 1000.00 to get my title. Going to pay it then check with my attorney

1 star because I called Westlake financial to make my car payment and I was transferred to these people who said they have tooken over my account. Never received a welcome letter or anything from them. I don’t know anything about this company and Westlake financial sucks.As a business you should notify the customer that their account is being handled or passed along to another company, Then that company needs to make the initiative to welcome new customers on information of who , when , where and what kind of service they provide and what is there rules and regulations I know nothing about this place absolutely nothing!!! Called spoke to a rep that said my account was just taken over 3/15/19 Here we are a week later still no letter of communication. This worries me because I make my payments on time and I see a tow truck lurking around my property.For that they get a 1 star

I wish I could give them a negative review, because a 1 star is a praise. I get a letter from them out of the blue demanding money or else... When I call them to see what's going on, they start demanding my personal information making my fraud alert detector to go off like crazy. I get transferred without notice to who knows where, and have to start the process all over again. Finally I found out that my car loan was sold and now I have to deal with these rude monkeys who have sat on my info for 4 months before deciding to do anything, and are completely unwilling to cooperate in assisting us. I'd much rather deal with the prince from Nigeria who wants to give me his money.

They don’t even deserve one star! They have the very worst customer service. I assume that people like me who pay their loan accounts are the reason their customer service agents are able to get a pay check. I called and upon speaking they lady was extremely rude and basically told me to shut up! She needs a job cleaning toilets because she has the worst customer service I have ever dealt with!

Terrible customer service. These people are just there to warm up the seats but they know nothing about how to do their job. Every day my loan amount changes by hundreds of dollars. Untrustworthy.

Never got a letter or anything about them taking over my account.I was sitting at home one day and here comes the tow truck to pick up my vehicle called this company got a very rude guy on the phone called back the next day and got a rude lady she couldnt even give the information I needed to get my vehicle back none of this should have happened in the first place cause I never knew my account was sold

This company is an absolute nightmare to deal with. absolutely the worst I have dealt with in my life.

I need a payoff quote for next week. I called the last three days waited on hold and then got hung up on by the automated system and never talked to a person.I am just trying to get a payoff quote.