Performance Kings Honda Fields Ertel Rd, Cincinnati

Went to my car dealership - king Honda to get a oil change and ended up with a new car! Great deal and price. The new building ifor the dealership is very nice, customer service is great. Everyone was friendly. Joe Roth- my saleman was outstanding and ensured I had everything I needed and everything was right. Shane - the team at King Honda is great and derserve a raise! Thank you Team King Honda!!!

Salesman was nice. Took a test drive, liked the car. Decided it wasn’t worth the asking price based on other cars with a lot less miles, even without a pre owned warranty. So to not waste any more time we offered a very fair price that was only $1400. less than the asking price and said, we don’t want to waste anyone’s time so if it’s a “no” we understand and we’ll part ways. Sales manager came and offered $100 off... 🙄 insulting. Ok thanks anyway, we understand. So we decided to walk. But the very nice salesman started talking to us more and I’m not sure if he was trying to sell us on the car in a more aggressive way, or lecture us for wanting less money, but it felt really uncomfortable and couldn’t wait to leave. We both left feeling relieved of the situation and glad we walked away. No real finance talk or options during the lecture, I had my check book in pocket and could have simply paid for the car in full if our price was met. Kinda unusual, very different and off putting. Oh well. p.s. Get rid of the annoying gong, it’s hard to be lectured when people smack that thing.

ABSOLUTELY AMAZING!!!!!!!!!!!! 5 STARS ACROSS THE BOARD!!!!! On Sunday 4/27/2014 My husband and I went to the dealership after being extremely frustrated with others. We met ROBERT LARSON who was our sales professional. He helped us find my 2014 Honda Civic EX-L w/ Nav. He went through all the options we had to make the car feasible for our budget. We gave him a bottom line and after a couple visits with the sales manager we had a deal. He took all the stress of car buying away with his happy go lucky personality while still maintaining a expected level of professionalism. The car had yet to have it's PDI as it was fresh off the truck and he assured us that it would be taken care of first thing Monday morning and it was. I came and picked the car up Monday around 1pm. It was parked outside and had been completed detailed on a level uncommon among most dealers. There were even balloons on the mirror for me. Before I left, He told me I couldn't leave yet, slightly puzzled, he hands me a mallet to a gong and tells me to strike it before I go. When I struck the gong the entire sales team cheered and he told me welcome to the Kings Honda Family. It is little things like that which make me feel appreciated as a customer. I have absolutely ZERO complaints about this dealership. The entire sales team is phenomenal and Robert Larson is truly the epitome of professionalism and customer service.

Chris White was very knowledgeable with a genuine care for our needs and wants in a vehicle. We would highly recommend him and really trust his experience! We looked multiple other places first and felt most comfortable here. This is our second vehicle from Performance Kings Honda.

Sebastien Adams took over as my sales rep after some communication issues which were corrected promptly by the sales manager. He was a pleasure to work with and ensured my concerns were addressed quickly. I would recommend him to anyone thinking of buying at the dealership.

This is 2nd time I'm buying a new car from Josh Hardwick. Josh is extremely knowledgeable and his customer service is better than anyone I've experienced over time with different dealers. I can strongly suggest Josh to anyone who is interested in buying a new car. I will come back to Josh again for sure. Everyone in Performance Kings Honda was very friendly and helpful even though my two little babies were very fussy during visit. Thank you Josh and performance Kings Honda!

Great experience here. Manger Al hooked me up. Al and Phil were very nice and helpful, made me feel comfortable as I did my paperwork. Really nice professional business and attitude staff have there. I recommend anyone to purchase a vehicle there. Thanks I’ll be back for more Kings Honda!!!!

In most car sales experiences, it is rare to find a dealership where sales people exhibit the combination of kindness, patience and technical expertise when first engaging a potential customer. Kings Honda’s sales team is indeed rare! From the very first moment I visited the dealership - until days later when I happily drove off in my new Honda CRV - I was impressed with the knowledgeable and cooperative team that helped me. From Julia who kept my texts straight and took the time to leave her post to introduce herself in person... to the AMAZING JERRELL JORDAN (he IS a Superman with an A+!) our expert in Sales who answered EVERY one of my questions and concerns with intellect and good cheer— just a delight to work with... to Johnny Beach in finance who juggled all the interactions with our personal bank and the extraordinary efforts of another manager, Al Glover, who miraculously kept things moving along on a VERY busy sales day, our experience at Kings Honda was exceptional. Best of all - no pressure!

Dj Butler was one of the most helpful car dealership representatives I've ever had the pleasure of dealing with. He explained everything thoroughly and helped me out so much to be able to leave with the car I came to look at. Would recommend him to anyone and the dealership as well. Thank you again!!

Great experience. My salesman was Scott Carroll; product knowledge as well as guiding me simply through the process. BTW I love my car. Thank You Performance Kings Honda Used Cars!!