People's United Bank E Putnam Ave, Cos Cob

Rarely these days do you find any service organization that take the concerns of their customers to heart. This is not so with Ms. Gelucia Sagamore, Branch Manager. Since Sue Waterbury moved I have been looking for a leader. Gelucia is exteadinary. Thankyou for your extraordinary kindness and follow up.

Would be one star except the people at the branch are kind and as helpful as they can be with the bureaucratic, lying, cheating corporation they work for. When opening a new account, Peoples holds your first deposit for as long as they want, illegally, with no warning, with no explanation and they do not disclose this up front. Peoples ignores Federal banking law. And the people who make these illegal decisions to hold customers money , dont have the guts to talk with customers or take calls from customers themselves. they hide behind 800 numbers and reps who make excuses for them.

Friendly staff, but slow and bureaucratic. Even simple tasks like adding a signature card take a long time. App is squirrelly.

extremely rude and no help at all. i dont know why they have idiots working at a bank. horrible