People's United Bank Gold Star Blvd, Worcester

The entire process is like pulling teeth. Took me 4 months to get a debit card replacement, with no temporary card for over a month. It took 7 visits to get my account verified; meaning that for every withdrawal I had to bring my social security card and passport until they got it sorted out. (No, there were no issues with credit fraud or identity theft. They just "couldn't process it" in their system). The online banking app is glitchy, poorly interfaced, and unreliable. I have a lot of patience for these things, but I'm at my wit's end.

Ppl were fast patient and courteous they were not of their way getting my large bills for me the lines were not long everyone was kind and considerate and it was very very clean which I liked this divided so you don't have to worry about someone hacking on you and giving you the viral virus disease all in all five-star place I only go there because of the lottery they get the checks off them again nice Bank

Extremly unsatisfied today. I have never had such a bad experience here before. It seems that Ludmilla was having a bad day and thinks that’s the customers need to be punished for it. Every other bank teller I have ever dealt with here have been great! But today made me very uncomfortable. This is why I choose TD bank, they are great and know how to treat their customers.

The other reviewers are correct . The worst branch ever hands down. The employee named Carmen is the worst . Do not go there .

3-4 employees working in a branch that is ALWAYS busy is absolutely ridiculous! Get your act together, Peoples United!

They helped me and ive noticed people don't hit the call teller button but they have been good to me.

Jeffrey Sjauw is a wonderful banker at People’s United Bank and always meets my banking needs.

The amount of fees this bank charges is awful. I use Simple now, and it’s such a better experience.

Extremely out of date bank with rude service. What kind of bank in 2018 makes you write out deposit slips? Come on.