People's United Bank Main St, Farmington

Just called the bank for a couple fee refund. Rep who answered my call was very pleasant and supervisor who spoke with me next was wonderful and helped me with my refund. Absolutely wonderful customer service.

They are still fumbling and struggling with the transition from the old Farmington Bank at this new People's Bank location. If you had an FSB account you now have a People's account, and you may run into issues cashing checks and making routine transactions. This has become a major inconvenience for most current and prior account holders. My suggestion is to try one of the 6 other banks cluttered within walking distance, including BofA, Webster or the Berkshire Bank on Rt. 4.

Not good it's services should be more professional and friendly no matter how much paycheck money one has it how he or she dresses. So much bias to/for less fortunate in life makes me wanna puke. I be changing to different places soon.

Drive thru hours need to be updated on website and at the window. Both are incorrect.

I have never had a negative experience at this bank.