People's United Bank Washington Ave, North Haven

Posting because I just wanted People's Bank to recognize an amazing employee who made my day. This past Friday (4/1/22) I had the wonderful fortune of Stephanie @ People's United Bank (North Haven, CT- inside Stop and Shop)calling me up to her window. I needed quarters for work so my boss sent me out beginning Thursday 3/31/22. I had tried banks around my job Thursday, but they were either closed due to staffing shortages (only ATM services kinda thing) or they weren't willing to give quarters out even when I was willing to pay a fee for the service. I gave up for the day and decided to try Friday. I tried big banks, small town banks, and then went further out to my credit union where I have an account. I walked in and was told that even though the lobby was open they have no tellers so its ATM services only and no coins were on site. I was livid... I have held an account here for years and was turned away. I texted my boss to inform him of my failure. I decided to go next door from my credit union and try one last bank- People's Bank inside Stop & Shop as I was already next door figured one last attempt. Stephanie called me up and I explained my dillema- that even my own bank couldn't help me. She smiled and said she should be able to help!!! I couldn't believe my ears after trying the same task at bank after bank after bank. Stephanie was kind, friendly, and efficient. She wanted to help and what a difference it made. Stephanie made me a People's Bank client after the excellent service she gave me. This is how you win customers... with great employees who want to help people. Thank you Stephanie!

Amazing staff. Everyone is so friendly. Specially the girls who works, they always have smile on their face and ready to help always. Great customer service. I recommend my all family and friends to this location.