People's United Bank Reidville Dr, Waterbury

I have always had great service at this branch. People there have always been friendly and helpful.

Opened up a new account here about a month ago. I was never explained when opening up my account that i would be charged a fee if i used my atm card at a non peoples united bank atm. Due to there being very little peoples united banks / atm in my area i frequently use my card at non peoples bank atm eating up the 3-5$ fee they charge from that atm ( never knowing peoples united bank was also charging me an additional 5$ per transaction. ) they even charge you if you just check your balance at a atm!!!! After just checking my statments when i noticed a chunk of money missing from my account i noticed an accumulated amount of money in fees over the past month from everytime i used my card. I am disgusted that i was never explained this when opening my account and also that when i contacted customer support the lady replied with that i did sign a discluser. I will be closing my account and sharing my experience with others.

I would give this 0 stars if at all possible. This branch is terrible! Any other People's Bank location is better. The customer service is nonexistent, the tellers are not helpful, and the managers are downright rude. Both myself and my girlfriend have had very unpleasant experiences at this branch, multiple times. Do yourself a favor, and avoid this People's Bank! Literally no one there cares about you or helping you in any way, shape, or form. They are unhelpful and incredibly unprofessional. The worst customer service I have ever experienced!

Reidville drive branch has the worst customer service hands down. Tellers need to be retrained. Visited 3 times and each time they could not manage to do a cash advance. I had to go to another branch to get it done. Last visit the teller refused to help me and her manager was standing right there.

Great. All they are missing is free money!

Very professional, welcoming and helpful with all my banking needs.