Peach State Federal Credit Union W Spring St, Monroe

Mrs. O'Connor, Was very nice and worked really hard trying to help me with somethings and she was an awesome person to work with . Thank you ! Jana Foreman

2nd EDIT: 9.17.2021 - Representative from my local branch in Monroe, GA called me personally to rectify this situation and she is helping to reinstate my tiny savings account. A portion of the fees will be waived (since I did, in fact, fail to sign up for e-statements initially) and my account will be opened again. I can then set up a recurring transfer to this account so I can begin using it. So PSFCU did finally reach out and this has been resolved! ************************ EDIT: Reached out and sent my contact info to them after they replied to my review and it's now 2 days later and nothing. Haven't heard anything from anyone. *********************Um, so I opened a savings account back in June in the Monroe branch. Paid $20 to do so. Then, I never received any correspondence via snail mail or electronic mail. I completely forgot I had this account. Error on my part. BUT NOW I'M OUT THAT $20. So I wasted a twenty on this bank and they didn't even notify me that my savings account was going to be closed or that they had closed it. This is NOT a good first impression. Geez, yes it's my fault I forgot I had opened this account, but how come I never heard from this place monthly? I put $20 in there to open it. Where did all that go?! I never received the first statement or anything. Meh.

They always treat you like family. This is the best place to bank. Never had a bad experience. .

I think it is unfortunate that a so called credit union does not allow you to access all your past statements online and then when you walk into the bank they want to charge you $5 per month for YOUR bank statements which they prevented you from accessing online. Even if you were going to charge for a service $5 for sheets of paper not worth the amount is exactly what it is. A rip off! Disappointed.

When I locked myself out of my account, they quickly reset it over the phone. Didnt have to go in person or anything very convenient!

Love this place! They do a great job and always super friendly! Only place I will do my banking!!

I called once and visited this branch twice to open a business account. Each time the list of requirements change. Very unprofessional and a waste of my time.

Peachstate FCU is a very good bank and I am very happy that I became a menber.

Mrs. Diane is so helpful and friendly at Peach State.