Paynewest Insurance N Riverpoint Blvd, Spokane

I ask allot from our insurance rep, James C. Professionalism, experience, knowledge and attentive service. I look for them to reassess each year at renewal and provide detailed options. I look forward to guidance along with history and future outlook information for the insurer options. James has never disappointed. There are different departments and contacts for various services and yet I can direct all types of inquiries to the one point of contact that we began with, James, and trust that he will follow through to be sure any and all sources of business on our behalf are handled appropriately and quickly. That said we also have great regard for Cara L. and now Peter H. along with other associates in the other departments we have expanded our business with. Having been in business over 30 years we have experience with a number of previous insurance reps. None have represented themselves as well as those at Paynewest. It seems customer service and knowledge of their job is definitely the priority.

Jon Mitchell is the consummate professional. Always easy to get a hold of, eager to take my calls and always gets us results. We've been with him for a long time and look to him for any insurance needs with confidence and trust.

Jon Mitchell did a great job replacing my insurances for home and auto. Spent the time to understand my unique insurance need for an older fixer upper home and got me several quotes that were hundreds lower than my previous plan. Thanks!

PayneWest has done a wonderful job over many years with several different agents keeping Capstone insured in unusual circumstances in traveling from Idaho, to and in Tijuana, Mexico. We have had nothing but professional and very helpful service in meeting our needs, always in a timely manner to keep our insurance in force. Capstone is going out of business in 2022, and we will no longer need insurance. Thanks for the good years.

Personal service is great, but in these times of idiotic inflation keeping down consumer costs should take the front seat to pushing stupid commercials. My last Insurance police is plastering ads all over the media ... and raising rates for no reason except to profit. Good drivers should compare costs every renewal time.

We've been working with Gerry and Sean Bulger for many years. Very client-focused and knowledgeable. I highly recommend for all your insurance and risk management needs.

Vera was prompt in handling the issues I had with the company. I would recommend her agency to anyone looking for a solid, trustworthy agent that has your best interest at heart.

The broker and agents were helpful and knowledgeable of all question. I need answered and guidance to make that correct decision to protect me and my property, They took the time to explain which way I should go to cover all the assets and why. They also were very friendly and helpful in my decision making. Just would like to say thanks. Keep doing what you do best , look after your clients,

Very responsive & Timely. Even checked with me if a property had sold yet!

Jami did a great job reviewing our Homeowner's Insurance Policy and made some great suggestions to improve our coverage.